10% at Br@cken? - Well, no, actually.......

[MikeO]

I bought a couple of bits & pieces mail order from Bracken the other day. When I asked about the 10% GSUK discount, Dave the parts man (who has previously give me 10%), said that it was no longer available. Bracken were still charging 2001 prices for Touratech kit, which should've increased by nearly 20% in the interim.

I got the impression that they (Bracken) had sat down and had a long look at their accounts. Dave mentioned that, whilst Jon Hill had been running the Touratech side of the business, they didn't even make enough to pay his wages.....

I don't know the truth or otherwise of the above, merely reporting what I've been told. If you're counting on getting something at 10% off, however, I should ring & check first....


MikeO

 

[Colt]

Well Mike as I said in the original thread. I thought it was just me but I guess it must be something to do with the surnames

 

[CoolCarbon]

Bracken Not Making Money on Touratech ................They're avin a Larf !!

From Personal Experience, the mark-up is 'SUBSTANTIAL' for simply passing it on from the German Shop.

I must keep that soap box tucked away next to the washer in the garage.............

CC

 

[Howard Millichap]

Bracken Not Making Money on Touratech ................They're avin a Larf !!

From Personal Experience, the mark-up is 'SUBSTANTIAL' for simply passing it on from the German Shop.

I agree. I've checked the Touratech web sites for Germany,France, USA and UK. All prices are marked up outside Germany. Our price is similar to the USA prices. Around a 30% increase.
Is it true that they will not supply a UK address from Germany mail order? If not, isn't that against EU law? Free trade area an all that stuff.

 

[CoolCarbon]

Howard,

You have hit me right on the soft spot..........!!

You are absolutely right, they will not supply UK Customers direct as I found out a while ago. Just like wonder-bloody-lick !!

When I finally got the item from Bracken which I had ordered and had confirmed via email from Germany, there was a Bloody great hike in price. After several phone calls, I was told that I would get the difference refunded from Bracken. I got some but not all back.........still not happy !!

I feel that we are being treated as the poor cousins, but others think I am Bleating, they must have more money than sense !!

CC

PS, If you need documentary evidence for any action you think may be appropriate, I will be more than willing to supply invoices etc.

 

[snodog]

EU Law

it is against EU law for a company to refuse to sell to anyone else within the EU. However - unless someone is willing to take one the company in question, then nothing will change.

My wife works for a company in the UK that has a Swiss parent company with national distributors in almost every European country. They cannot refuse to supply to anybody who approaches them to buy goods, despite there being a "sister" company selling the same product in the purchaser's country.