1100 miles, cracked screen supports on 2017 GSA

[stevekdavis]

This is annoying. Spotted this while washing the bike today.

Screen supports, both sides cracked. Screen wobbling like a sail in the wind (more than normal)

Anyone else had this, tried warranty claims?

 

[kasti]

As far as I can see... you mounted a different screen than the original one?

 

[stevekdavis]

I ordered the bike with a taller screen and the dealer ordered and fitted a Givi highflow screen. This was from new. If you're implying that the screen is the cause then the dealer is still responsible imho.

 

[brut33]

When you get a new screen sorted it would be worth fitting one of these...

http://www.nippynormans.com/touring...able-screen-strengthening-brackets-pair-black

 

[stevekdavis]

When you get a new screen sorted it would be worth fitting one of these...

http://www.nippynormans.com/touring...able-screen-strengthening-brackets-pair-black

Heh, good to know , thanks.

 

[kasti]

When you get a new screen sorted it would be worth fitting one of these...

http://www.nippynormans.com/touring...able-screen-strengthening-brackets-pair-black

Exactly what I meant.

 

[Nutty]

I ordered the bike with a taller screen and the dealer ordered and fitted a Givi highflow screen. This was from new. If you're implying that the screen is the cause then the dealer is still responsible imho.

How is the dealer responsible?

I could understand your thinking if they fitted a BMW screen, but they fitted a non genuine screen, as requested by you.

 

[Deleted account 181015003]

How is the dealer responsible?

I think this is why he feels the dealer is responsible

Quote

"I ordered the bike with a taller screen and the dealer ordered and fitted a Givi highflow screen"

 

[Nutty]

I think this is why he feels the dealer is responsible

Quote

"I ordered the bike with a taller screen and the dealer ordered and fitted a Givi highflow screen"

Some dealers will fit aftermarket accessories, but quite a few won't fit certain accessories, for this exact reason. And if they do fit them, they won't take responsibility for any damage the accessories may cause to the bike at a later date.

 

[stonehenge]

Givi make it quite clear that their tall screen should be fiited with the support kit, quote from their website:

"5108 DT - Specific screen, transparent 55 x 44,5 cm (H x W)
to be combined with the specific D5108KIT fitting kit / 17 cm higher than the original"

 

[stevekdavis]

Well fair play to Bahnstormer Alton.

Already responded to my email, they'll get this sorted for me under warranty and fit some strengthening so it doesn't happen again.

 

[stevekdavis]

Givi make it quite clear that their tall screen should be fiited with the support kit, quote from their website:

"5108 DT - Specific screen, transparent 55 x 44,5 cm (H x W)
to be combined with the specific D5108KIT fitting kit / 17 cm higher than the original"

I guess if I was buying myself and fitting I'd see this but if dealer recommends, supplies and fits then they should be aware, I should trust they're not fitting something that will break the bike.

Anyway dealer has said they'll resolve this for me, see previous.

 

[DING-DONG]

Regardless whom fitted I think it's best to stick the original on and take it back and get them to sort under warranty, no need to create a mountain out of a mole hill .

 

[stevekdavis]

Regardless whom fitted I think it's best to stick the original on and take it back and get them to sort under warranty, no need to create a mountain out of a mole hill .

I'm not. Dealer already responded and will resolve.

 

[auf_wiedersehen_pet]

When you get a new screen sorted it would be worth fitting one of these...

http://www.nippynormans.com/touring...able-screen-strengthening-brackets-pair-black

Buy some longer tightening pins from the internet (Makita router) and stick a nyloc on the end. Leave enough space to adjust.