Ok, I'll put it another way, your RT would have depreciated more had it now had the mileage on it that you've actually put on the loaner ....
Or does mileage has no effect on depreciation?
A few thousand miles means nothing on a used bike.
2014 RT's GROUNDED! DO NOT RIDE!
- Thread starter AHaywood
- Start date
A few thousand miles means nothing on a used bike.
Obviously There should be a manual included with each and every sale
"Teach me to be a motorcyclist and realise that life does not revolve around my Fuckwit ass and I am not the only Fuckwit in the world"
Christ the night Who actually remembers "Riding in the rain" in my case I will add with a pair or rubber leggings and your leather boots LOADED with Dubbin,( as Derriboots were just too girly) and praying that the belstaff didn't leak down your neck
I make no claim to be an out and out "Biker" but I've done my share of miles, falling off and had to fix schit at the side of the road
Someone should dump a load of these whinging cnuts at the side of the road in the middle of nowhere and see what they can whinge about there
"Teach me to be a motorcyclist and realise that life does not revolve around my Fuckwit ass and I am not the only Fuckwit in the world"
Christ the night Who actually remembers "Riding in the rain" in my case I will add with a pair or rubber leggings and your leather boots LOADED with Dubbin,( as Derriboots were just too girly) and praying that the belstaff didn't leak down your neck
I make no claim to be an out and out "Biker" but I've done my share of miles, falling off and had to fix schit at the side of the road
Someone should dump a load of these whinging cnuts at the side of the road in the middle of nowhere and see what they can whinge about there
The used values of the early R12RT WC is probably already tainted to some margin by this issue - even though it will be fixed at some point in the future
I quite like the idea of a bike that done but a few miles before being whisked back to the factory for a full fettling whilst its owner futt-putts about on a C1 between writing Outraged of Tunbridge Wells letters to ladies in Bracknell....
Rong
Registered user
Ok, I'll put it another way, your RT would have depreciated more had it now had the mileage on it that you've actually put on the loaner ....
Or does mileage has no effect on depreciation?
In a 'normal' situation, i.e. ignoring a 'long way round' 'bike, age is the greatest factor not miles. A 'bike that had 800 miles on it then sat in a garage for 3 months would depreciate at roughly the same rate as a 'bike with 2000 miles on it in the same time.
I have never bought a bike on the basis of what it might be worth in the future, I buy a bike I will enjoy riding, worrying about future values is for manic depressives not 'real bikers'
Rong
Registered user
I think that you have highlighted the point, "I buy a bike I will enjoy riding".
By 'real bikers' do you mean ones who do more than 20K a year?
That's just a standard 1st response letter. If you're not happy with it e-mither them & tell them and ask to escalate the matter. It's no different from the standard 'Bog off & stop bothering us' letter all companies send out as a 1st point of contact.
Most people just accept it & that's the point of them, saves the company concerned having to actually deal with the complaint.
Most people just accept it & that's the point of them, saves the company concerned having to actually deal with the complaint.
I'm sure you're Rong.
In addition - there could be the opportunity to pile even more miles on the loaner - rather than your own bike.
So - at the anniversary of your purchase - you will only have to pay for the Annual service, not the mileage-related one.
Al
I have a number of emails from the the person quoted, believe me they do stick to their guns.
Even though the dealer witnessed a low oil pressure problem and it was reported within the extended warranty period they refused to fund the diagnosis, only the repair was offered. In other words you pay to find out what the problem is and we'll pay for the repair.
Bear this in mind those of you who have purchased an extended warranty.
I dropped the claim in the end as it was too much hassle and life is too short.
BMW will have a team of people employed or subcontracted out to deal with these issue's, and they are specialists in dragging it out. The longer they drag it out, the more likely you are to drop the claim.
I suspect I will receive a similar letter very soon, but I shall continue to pursue the issue of a dissatisfied customer with a legitimate financial impact which isn't being met by their £500. Depreciation is a tricky one, and I think it's difficult to quantify, especially if they have offset this with a loan bike.
I wonder how far this could be taken in a small claims court? We would have to show the financial impact, especially if you haven't taken advantage of the loan bike and show the efforts the have made with their American customers.
With regard to the Million Mile Motorcyclist's comments, join the 21st century. We've paid a bit more than the 3 shillings and 6 pence you paid for your first perambulator. Part of the premium we paid is for the customer service expected from a premier brand, otherwise we would be pushing a Harley around.
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I saw a 2014 R12RT WC............. being ridden last Sunday
Sacre Bleu
Just looked at this photo, the RT has oval wheels, can't have been a smooth ride or camera platform, with wheels that shaped.....
AHaywood
Registered user
Yep...don't kid yourselves the offer BMW made via the full refund, offer of a loan bike etc etc then the goodwill letter of £500 were 'knee jerk' reactions. The offer, numbers and no doubt timing would have been drawn up by BMW's legal team specifically to mitigate trivial claims from half hearted chancers..... There are probably 5%, tops, of owners out there who were seriously inconvenienced, on a trip etc and should be compensated appropriately.
The rest need to move on from this compensation mindset, or you'll spend endless hours being consumed by something that you'll never win. In the process you'll probably increase your blood pressure, throw money to a no win no fee legal shark and become a keyboard warrior and general miserable sod who sits on internet forums key tapping
..... Accept you'll never win...why...because you don't deserve any compensations you've been well looked after, BMW have covered all bases!Good luck to the 5%
So which bike commands the higher price.
One that has done 600 miles Or
One that has done 3000 miles.
Which would you buy if same spec and same price
The Grey One
Registered user
Sounds like you think compensation should be higher if someone refuses the option of a loan bike. About as sensible as the pompous nonsense about a "premium brand"
John
I've taken the advice of the anti-whinge brigade (my my, there are so many of you....I wonder how many of you are actually affected by this, apart from the o.p. who's happiness my be influenced by having been given a 1600GT to ride round on!) and gone for the full refund. My dealer seems to be on the case and I hope, will get the money back in my account in time for me to buy the gorgeous 'old shape' RT on which we've put a deposit....so...
Nearly four months after placing our order for the RT and selling the SMT, we're nearly back to square one i.e. having the money for another bike in bank and owning our own motorcycle again.
All I've got to do now have to cancel my insurance (losing 70% of the premium paid).
Anti-whingers, you are SO right, This is a fantastic situation to be in and I'm really glad to have taken part in it. I'll now bow out and give you a great big round of applause for being such a great bunch
ps quoted the above snippets cos it summed up what a load of shite is spouted on this forum. If the poster had actually bothered opening their eyes, they might have noticed that BMW US owners were offered 5x the payout if they opted to refuse a loan bike. Nonsense, yeah. Tosser.
The Grey One
Registered user
I've taken the advice of the anti-whinge brigade (my my, there are so many of you....I wonder how many of you are actually affected by this, apart from the o.p. who's happiness my be influenced by having been given a 1600GT to ride round on!) and gone for the full refund. My dealer seems to be on the case and I hope, will get the money back in my account in time for me to buy the gorgeous 'old shape' RT on which we've put a deposit....so...
Nearly four months after placing our order for the RT and selling the SMT, we're nearly back to square one i.e. having the money for another bike in bank and owning our own motorcycle again.
All I've got to do now have to cancel my insurance (losing 70% of the premium paid).
Anti-whingers, you are SO right, This is a fantastic situation to be in and I'm really glad to have taken part in it. I'll now bow out and give you a great big round of applause for being such a great bunch
ps quoted the above snippets cos it summed up what a load of shite is spouted on this forum. If the poster had actually bothered opening their eyes, they might have noticed that BMW US owners were offered 5x the payout if they opted to refuse a loan bike. Nonsense, yeah. Tosser.
In the US people get compensated for their own stupidity, there are many examples if this so I really don't think there is any point in such a comparison. I don't doubt people have something to complain about in all this, I would be far from happy myself if I had just bought a RT. I still cannot see how refusing a loan bike entitles someone to claim extra money. We have had several new RT owners here on holiday on loan bikes, whilst they would have prefered their new bikes they still had the biking holiday. Do you think they should have refused a loan bike and then claimed for the lost holiday?
John
I've done 500+ miles on my new 1200GS loaner now, and it just makes me want my RT back even more.
The engine feels totally different to the RT...in a bad way
Its very noisy, buzzy and vibey. And it doesn't feel as grunty or as fast as the RT (must be the heavier Crank and different gearing on the RT).
The GS does handle ok up to legal speeds, but feels a bit flighty at higher speeds, whereas the RT is on rails.
BTW. Just had an email from my dealer telling me that the offending shock has been removed and sent away. But no date yet as to when the new shock will arrive...
The engine feels totally different to the RT...in a bad way
Its very noisy, buzzy and vibey. And it doesn't feel as grunty or as fast as the RT (must be the heavier Crank and different gearing on the RT).
The GS does handle ok up to legal speeds, but feels a bit flighty at higher speeds, whereas the RT is on rails.
BTW. Just had an email from my dealer telling me that the offending shock has been removed and sent away. But no date yet as to when the new shock will arrive...
"I assure you that customer satisfaction is of the utmost importance to us..."
"...the offer of £500 dealer credit we feel is fair and reasonable."
"We would be unable to extend this further."
So, to reiterate, T&C's of 'customer satisfaction' and 'utmost importance to us' are that you WILL accept what we propose (because we need to keep it in the family), or you can fuck off - and though financially we are in fact able to extend this further, we choose not to!
"...the offer of £500 dealer credit we feel is fair and reasonable."
"We would be unable to extend this further."
So, to reiterate, T&C's of 'customer satisfaction' and 'utmost importance to us' are that you WILL accept what we propose (because we need to keep it in the family), or you can fuck off - and though financially we are in fact able to extend this further, we choose not to!
