Hi All,
Bimbling along today noticed the abscence of the speedo but the plastic / chrome bezel stayed in place.
The lower section hanging off by the cables and knocking on the rear of the hedlamp housing.
It seems the unit just slots into the hole in mount from above with the bezel holding it in place, but the casing has sheared the complete circumference allowing it to drop through as this has caused the bezel to separate from the main body.
The dealers want me to travel significant distance so they can see it rather than rely on photos, but I suppose that's no different to any other warranty issue. A replacement speedo will be at zero miles, wondering if this can be set to the bike's current mileage despite dealers saying they would not do it and even said there would be no paperwork to show it had been changed and at what mileage on the basis that their system is computerised. When it goes back at the end of the PCP just concerned the finance company may get funny about it, they shouldn't as the replacement would be done within the Norton network under warranty, but been here before with a car and it was problematic. Tempted to stick it back together with adhesives as it's going back, guess that's good enough as you would not know looking at it, but if I kept it I would want it 100%.
Has anyone else had this issue on their 961 by any chance ?
Bimbling along today noticed the abscence of the speedo but the plastic / chrome bezel stayed in place.
The lower section hanging off by the cables and knocking on the rear of the hedlamp housing.
It seems the unit just slots into the hole in mount from above with the bezel holding it in place, but the casing has sheared the complete circumference allowing it to drop through as this has caused the bezel to separate from the main body.
The dealers want me to travel significant distance so they can see it rather than rely on photos, but I suppose that's no different to any other warranty issue. A replacement speedo will be at zero miles, wondering if this can be set to the bike's current mileage despite dealers saying they would not do it and even said there would be no paperwork to show it had been changed and at what mileage on the basis that their system is computerised. When it goes back at the end of the PCP just concerned the finance company may get funny about it, they shouldn't as the replacement would be done within the Norton network under warranty, but been here before with a car and it was problematic. Tempted to stick it back together with adhesives as it's going back, guess that's good enough as you would not know looking at it, but if I kept it I would want it 100%.
Has anyone else had this issue on their 961 by any chance ?