My topbox was ejected 3 weeks ago in Romania... not surprising, given the state of their roads! There appeared to be no perceivable cracking or damage to the box or mounting plate whatsoever, but I decided not to trust it and used a strap for the rest of the trip. As an aside, the box remained absolutely intact and waterproof etc. even after it's excursion down the road.
I had a word with my BMW dealer, Pidcock, and they offered to get in touch with BMW and see what they could do. A few days later, I got a call to bring in my box and they would replace it with a new one... what service! When we compared my topbox with one that they had held in stock for several months and the new one that had just been delivered, it transpired that they all had the same part number... 7 665 831. Pidcock said that if the topbox design had been changed, then the part number would have been changed also... to reflect the fact that it was different.
In light of this, I'm hanging-on to my existing scratched-up, battered, street-cred, Long Way Round topbox until an upgraded one is introduced, and then get it swapped-out.
Anyone got a different part number to 7 665 831 on the base? I'd be interested to know.