Nobody is immune from problems.
The world of recall is full of blind alleys (in the consumers’ eyes) and lots of legislation. It is not as simple as saying, “Something does not work” or “It’s failed on my vehicle and on some other bloke’s I have heard about on the
www.”
I used to be the reinsurance broker to a well known manufacturer of roller bearings. They reinsured, Products Guarantee and Recall cover for several millions of dollars. This was completely separate to their global General third party and Products liability cover, itself running into multiple millions of dollars of cover. In essence, they insured that their products would work and, very much more difficult, that their products would perform, ‘guaranteed’, to certain exacting standards, irrespective to the way the vehicle was treated. The tricky thing here is that a sub-component supplier (albeit a major one) is supplying products to a third party, to be used in a vehicle which, in turn, will be operated by someone else, God only knows how. If you look at the number of people who cannot work out what sort of oil to use just on this site I guess you can see where at least a part of the problem lies.
In short, a specific range of bearings failed, or might have failed, or never failed at all. These bearings were used in many of the major car producers’ lines (Ford, GM, Fiat, Renault, Saab etc). It was agreed (and this is not easy to do) that no recall was necessary. It was then agreed that the bearings would be changed as a part of the vehicles’ annual service routine. In fact, had you owned certain cars (and maybe some light trucks) in the range you may (or may probably not) have noticed that a routine service took longer than usual. This refit also embraced several lines of vehicles well outside of their warranty dates.
There is a lot of rubbish talked about what vehicle manufacturers, ‘Should do’ and / or ‘Don’t do’, with little realisation that failures do happen and are, thankfully, rarely, life threatening. Problems occur in various mass produced products (Perrier, Cadbury’s chocolate, motorcycles, cars, Egypt red – or whatever the colour was – toasters, light bulbs and, for those with a long enough memory, Fray Bentos corned beef and some tins of John West salmon).
If the failures are bad enough and / or too frequent:
(i) Nobody will buy the product. Anybody remember Mr Ratner? He only said his products were crap.
(ii) There will be an official recall with the manufacturers (and often their insurers) going to great lengths to track down the products, whether it’s a BuMW motorcycle or a bottle of pop. Fireblade speedometers, Yamaha R1 water pumps, Pan European engine mounts, my old Saab’s brakes etc. etc. etc.