I have, to date with two Motorrad dealers, North Oxford who are massive car dealership with a bike one strapped on the end and CW who are a much smaller franchise.
I don't recognise any of the negative aspects in the rest of this thread. I only stopped using NOG as the CW experience was so good on my first visit.
I also own a Ducati and ride past my nearest main dealer to another who provides what I expect in terms of sales and service.
I say vote with your feet, if you have received poor service, inform BMW and go elsewhere. Post your experiences good or bad on here the trip advisor of Motorrad.
I don't recognise any of the negative aspects in the rest of this thread. I only stopped using NOG as the CW experience was so good on my first visit.
I also own a Ducati and ride past my nearest main dealer to another who provides what I expect in terms of sales and service.
I say vote with your feet, if you have received poor service, inform BMW and go elsewhere. Post your experiences good or bad on here the trip advisor of Motorrad.