Blue Bell Crewe Good Service

HR0

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Mar 12, 2005
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Congleton, Cheshire
Just thought I would share good news.
My 1150 was running rough, this was after I had fitted a Y etc.
couldn't find the fault linked to my changes so booked it in to Blue Bell in Crewe for Diagnostic.
They fitted it in on a Saturday and traced the fault, but not on diagnostic kit, to the 2 coils, the bike had been running on the 2 aux plugs. this was shown to me in the work shop.

not related to my Y fitting and saved me hours of trial and error :D


none in stock................. but that did not stop them "finding" a set on a New bike to get me back on the road.

this is the second time they have sorted me at short notice, again on a Saturday, the last being a fuel line recall where the problem appeared after being checked by another dealer and no blame on the other dealer either.

it is clear that Mike the mechanic (yeah like the group) is excellent and knows his stuff and is happy to explain where wanted.

the other good part is
Paul Newman (yeah sun dance) is a good service manager whom is making positive steps to get over OLD negative views of this dealer.
it is true that, as bikers, they do suffer a bit by being linked to a car dealer.

but if it is good main dealer service you want - talk to Mike and or Paul they will do their best to help.

but as for me I am happy thanks lads.

H
 
Rumour has it Mike Smith is a god both in the workshop and on the road.
 
ive ALWAYS said

BB are great. Things can only get better....... as for PN, a great bloke if a little "riding miss daisy!!!!" LOL :clap
 
:thumb :thumb :thumb :thumb :thumb :thumb :thumb :thumb :thumb

HAVE TO SAY THAT THEY - PAUL / MIKE have done me a great service this week.

Had two strands left on me throttle cable (1150GS) and they got 'the last one in the country' overnighted from Bristol.

I waited while it was fitted but Mike found that the short cables were also goosed :eek:

These were 'out of stock' so they loaned me their 1200GSA demo :bounce1 for the best part of two days while they fixed mine.

Now that is good service! I phoned up out of the blue, never been there before and they bent over backwards to get me sorted :clap :clap

Just seems a shame that 2 previous dealers have missed this known fault in the 20,000 miles the bike has done in the last 5 months :spitfire
 


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