Such utter poor service. Or lack of. I need my bike serviced. Oil, Air Filter, Front shock oil, Breaks Bled, 26k service. Last December I went back and forwards to Battersea with a clutch/sidestand sensor issue. They were so crap they told me to come collect it after "replacing "the faulty part. Before I even left their parking lot, I showed them it was not fixed. They failed to test side stand down in gear/start issue. Numpties. Anyhow, manager sits me down and says sorry, you've been here 3 times and still not fixed bla bla bla. May called them to service bike, after a week of waiting for them to quote and call back I wen to Vines in the holidays and got a good service. Phone answered first time, loan bike sorted, dates agreed.
So I need another service. I call Vines in Guildford for what needs to be done, they give me a list over the phone a quote of £440 but they can't fit me in as I can only get there at 5pm to drop bike unless on a friday when I can get there for 4pm. But they don't want to loan me a bike over weekend as its £20 a day insurance, not standard practise et.
So I thank them and call Battersea...Fuck me sideways are they incompetent. Its now the 6th phone call I've made over 8 days, third text to say bike is booked but no quote provided. Today I ring back again, they have had the parts costed but it took them a week to get the labour costs added. You'd think they want business in these times. Anyhow, ranted at the bookings supervisor, explained my case. She put me straight through to service who came back on and said with labour it'll be £750. I said Vines would do it for £440. He says they must have missed something...I tell him they gave me the list to ask for. Thanks but no thanks! Jokers
So I need another service. I call Vines in Guildford for what needs to be done, they give me a list over the phone a quote of £440 but they can't fit me in as I can only get there at 5pm to drop bike unless on a friday when I can get there for 4pm. But they don't want to loan me a bike over weekend as its £20 a day insurance, not standard practise et.
So I thank them and call Battersea...Fuck me sideways are they incompetent. Its now the 6th phone call I've made over 8 days, third text to say bike is booked but no quote provided. Today I ring back again, they have had the parts costed but it took them a week to get the labour costs added. You'd think they want business in these times. Anyhow, ranted at the bookings supervisor, explained my case. She put me straight through to service who came back on and said with labour it'll be £750. I said Vines would do it for £440. He says they must have missed something...I tell him they gave me the list to ask for. Thanks but no thanks! Jokers
finish on fri 20th. Monday is xmas shopping day, last minute.com. Tuesday is food collection day, but realistically 60 miles across London is 2 hours there and 2 hours back times 2...2 days
