BMW BIKE BITS - no longer trading

King Rat

King Rat

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I don't know if this is the right place for this, but here goes:

Statement on their website;

NOTICE TO CUSTOMERS

Please be advised that due to unforeseeable personal circumstances, Sidestand Ltd (trading as BMW Bike Bits) has suspended trading.

We are aware that some customers have placed and paid for orders that have not yet been delivered and we will endeavour to provide more information on the status of such orders in the very near future.

In the mean time the company will take no further orders.

We sincerely apologise for any inconvenience this may have caused.
 
Why is that spam?
I don't understand what I have done wrong- I was onlytrying to alet folks.

I won't bother in future.
 
Personally I don't think you've done anything wrong. If like loads of other peeps you have a real life, and don't spend every minute of your life checking for the most up to date post, then your warning is a good one and very wellcome.
As for not bothering in future, only you can decide, but when peeps stop bothering the forum will become a worse place.
 
Steptoe said:
............ :blast:D
Click to expand...

King Rat said:
Why is that spam?
I don't understand what I have done wrong- I was onlytrying to alet folks.

I won't bother in future.
Click to expand...

If you notice the 2 smilies it was intended to indicate humour and not 'aving a go at you.

I think you misunderstood. The smilies are intended to indicate that the post is 'lighthearted'. Thousands of members on here, some are gonna piss others off and vice versa...:thumb2
 
BMW Bike Bits?

Anyone heard any more news from them?

I've had some stuff on order from them since 28th July, that said, last time I ordered from them it took about 3 weeks for the stuff to arrive.

Wonder what's going on???

Hope it's not a case of £200.00 gone west :tears

Yeoman
 
Oh Bugger!

Well, I popped down to their premises at 16 Enterprise Estate on Moorfield Road at Guildford this morning (21st August) and the place is well and truly closed up. No sign of the notice on the window posted on one of the other threads about them, but peering through the mirrored glass windows, it looks like the place has been cleaned out - no computers, no bikes and no parts on the walls. Not at all like it was when I went in on the 28th July and ordered my bits!

Looks to me like they've done a runner! (I hope to proved wrong, but that's how it looks to me :( )

I got in touch with Wunderlich via their website and got a helpful email. They are aware of the problem and are having as much trouble contacting anyone from BMWbikebits (or "Sidestand Ltd" which is the name they are registered as at Companies House) as we are.

They were able to supply me with a residential contact address for Simon Steele, who is the director of the firm and I've written to him there, but whether he still lives there or not is another matter :nenau . It'll be interesting to see if I get a reply, but I don't hold out much hope.

I've been on to Companies house and it seems that they aren't too happy with Sidestand Ltd, as they haven't filed the required paperwork with them (annual accounts / reports I guess). Interestingly enough, Sidestand Ltd did re-register its company address from Mr Steele's apparent residence to the 16 Enterprise Estate location within the last two weeks. I wonder if that was a tactic to try to put creditors off the scent?

The guy at Companies House advised me to write again to both addresses in a couple of weeks if I get no reply and, if I still get no joy, to write to Companies House to object to Sidestand Ltd being struck off as a registered company, as this would make it difficult to recover any monies from the company administrators if it does go into official administration.

Trading Standards through "Consumer Direct" have also advised that I write again in a couple of weeks and quote the Sale Of Goods Act 1979, requiring that I be supplied the goods or given a refund within a "reasonable period." If I don't get any joy after that then Trading Standards may take the job on.

So, for the time being I guess it's a case of watch and wait, but in future I won't be paying cash in advance for stuff - It'll be credit card all the way!
 
Gipsy said:
If like loads of other peeps you have a real life, and don't spend every minute of your life checking for the most up to date post, then your warning is a good one and very wellcome.
Click to expand...

Tell us about this real life thing your so keen to promote. It sounds absolutely amazing, please post photos as well if your descriptive powers or language skills are in anyway lacking :thumb2
 
Whatton said:
Tell us about this real life thing your so keen to promote. It sounds absolutely amazing, please post photos as well if your descriptive powers or language skills are in anyway lacking :thumb2
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And thank you for bumping this thread :bow I'd forgotten about them having problems until you posted :tears
 
Wunderlich....

Found on Wunderlich web site an article asking people who had outstanding orders from BMWBikebits to let them know... so I did, did not expect much of an answer but did recive a nice email from a lady named Julia...:D

Here is a part of that reply....

But the chances are that nobody is going to react to it, as the owner is missing.
His other business + website has been closed as well, so it does not look good.
I am doing whatever I can to get information, unfortunately I haven't got much...

We cannot refund you the parts, as BMWbikebits is not owned by us, he was simply a dealer selling our parts.
But If you provide me with the sales invoice and a list of parts you need we can do a special one-time discount for these.
If in the future you do get the parts sent to you by BMWbikebits you can send them back to us.
If they are in new condition we will simply refund you whatever you paid to us in Germany for that part.
Click to expand...

So not only has the bastard robbed people of their money he's done a runner as well....probably sitting on a sunny beach some where enjoying himself....

Will have to put this down to experience and next time use a credit card....:blast
 
Mick_rw said:
Found on Wunderlich web site an article asking people who had outstanding orders from BMWBikebits to let them know... so I did, did not expect much of an answer but did recive a nice email from a lady named Julia...:D

Here is a part of that reply....



So not only has the bastard robbed people of their money he's done a runner as well....probably sitting on a sunny beach some where enjoying himself....

Will have to put this down to experience and next time use a credit card....:blast
Click to expand...


I shouldnt laugh, but these people are not always that smart... I reported a few weeks back about Wunderlich's offer, but at the time it reminded me of a dive shop that I knew that went belly up in Bristol (I think it was the Bristol Dive Centre, but it was a long time ago so apologies if I'm wrong)... Anyway, the owner spent weeks, possibly months taking cash orders for stuff and they just shut to shop and disappeared... people out of pocket and no goods supplied...

Turned out the idiot ended up holed up in Cornwall somewhere all with in nice easy reach of Bristol if you were so inclind...

Not sure where this guy has headed, but you can bet he'll pop up somewhere
 
Unsurprisingly I've had no response to the letters I sent / delivered to BMWbikebits / Simon Steele.

I must however, give a Surrey Yeoman Gold Star Commendation to Julia at Wunderlich!

I took up her offer of supplying the parts I'd ordered from BMWbikebits and she not only gave me a 20% discount, but had them delivered from Germany, free of charge (if I read the invoice correctly - my German is not so good), via UPS to my house in just three working days.

Outstanding customer service!
 
Surrey Yeoman said:
Unsurprisingly I've had no response to the letters I sent / delivered to BMWbikebits / Simon Steele.

I must however, give a Surrey Yeoman Gold Star Commendation to Julia at Wunderlich!

I took up her offer of supplying the parts I'd ordered from BMWbikebits and she not only gave me a 20% discount, but had them delivered from Germany, free of charge (if I read the invoice correctly - my German is not so good), via UPS to my house in just three working days.

Outstanding customer service!
Click to expand...

yep, I know Honda_Star got great service from them as well, Julia seems to be working hard to mend bridges and when I have spoken to her seems genuinly embarassed by the situation.

All credit to Wunderlich for the way they are handling the problem, it says a lot for the company.
 
Well, it's been two weeks since I wrote to BMWbikebits / Simon Steele and as expected, no response.

I paid another visit to their premises at Guildford today, to deliver another letter and it was still locked up and unattended. That said, someone has been going into the place, because I could see that things have been moved about inside and the post picked up and put on a desk (quite a big pile of post too).

Their website is still down, with no change to the message posted on it.

Out of curiosity - and so that I'm not wasting my time posting updates on here - are there any other forum members who have parts or money outstanding with this company? If I'm the only one, I'll stop dripping on!
 
Nippy Normans supply Touratech, Wunderlich, Desert Fox and many other makes of accessories.
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