E-Mail [email protected]
Datum 7. Juli 2017
Thema DELIVERY STOP STOP310001: K50/K51 Retrofit of fixed fork tube bushes
Dear Sir or Madam,
Delivery Stop:
All vehicles that are marked with this special defect code “0STOP310001” are subject to a delivery
stop. It is not allowed to deliver new or used K50/51 motorcycles to customers unless a visual
inspection is carried out on the affected vehicles.
The check is carried out according to the repair manual 31 42 201. If during the check according to
the repair manual, no gaps are detected between the fixed fork tube and the plugs then the vehicle
can still be ridden. The customer should be advised and the rectification work carried out at the 600
mile service. For used motorcycles please contact your customer as soon as you have stock to
complete the outstanding action. The visual inspection is to be settled using the defect code 31 42 90
98 00.
Please ensure you have the bushes ready for these customers at the 600 mile service.
Motorcycles PDI’d at the MPDC will be delivered to BMW Centres in the normal way but must not be
delivered to the end user unless a visual inspection is carried out on the affected vehicles.
The check is carried out according to the repair manual 31 42 201. If during the check according to
the repair manual, no gaps are detected between the fixed fork tube and the plugs then the vehicle
can still be handed over. The customer should be advised and the rectification work carried out at the
600 mile service. The visual inspection is to be settled using the defect code 31 42 90 98 00.
Please ensure you have the bushes ready for these customers at the 600 mile service.
The visual inspection does not replace the need to repair the fixed fork tubes. Repair of the fixed fork
tubes is to be carried out as soon as sufficient capacities are available.
Motorcycles that are in for service can be returned to customers as they are still subject to the
campaign 0031080000 until the recall is live.
Thema DELIVERY STOP STOP310001: K50/K51 Retrofit of fixed fork tube bushes
Datum 7. Juli 2017
Seite 2
Motorcycles that are in for service can be returned to customers as they are still subject to the
campaign 0031080000 until the recall is live.
Fact:
On R1200GS-models (K50/K51) the fixed fork tube can be damaged due to unusual incidents with
momentary high stress without the user noticing the damage, e.g. through changed drivability.
Effect:
If the fit of the press-fitted seal plug has loosened, the gap may increase through longer usage with
high stress. This usually leads to oil leaks, a clacking noise as well as increasingly imprecise drivability.
If these signals are not perceived or ignored and further high stress incidents occur, the plug may
become completely loose. Subsequently, critical driving conditions cannot be ruled out.
Measure:
Additional fixed fork tube bushes must be retrofitted.
Procedure / Reimbursement:
The full information will be published shortly
Further information
Tools for this action have all been delivered to the BMW Motorrad Centers
Retailer backorders will be in Pineham tomorrow further stock will follow shortly
With best regards
BMW Motorrad
Datum 7. Juli 2017
Thema DELIVERY STOP STOP310001: K50/K51 Retrofit of fixed fork tube bushes
Dear Sir or Madam,
Delivery Stop:
All vehicles that are marked with this special defect code “0STOP310001” are subject to a delivery
stop. It is not allowed to deliver new or used K50/51 motorcycles to customers unless a visual
inspection is carried out on the affected vehicles.
The check is carried out according to the repair manual 31 42 201. If during the check according to
the repair manual, no gaps are detected between the fixed fork tube and the plugs then the vehicle
can still be ridden. The customer should be advised and the rectification work carried out at the 600
mile service. For used motorcycles please contact your customer as soon as you have stock to
complete the outstanding action. The visual inspection is to be settled using the defect code 31 42 90
98 00.
Please ensure you have the bushes ready for these customers at the 600 mile service.
Motorcycles PDI’d at the MPDC will be delivered to BMW Centres in the normal way but must not be
delivered to the end user unless a visual inspection is carried out on the affected vehicles.
The check is carried out according to the repair manual 31 42 201. If during the check according to
the repair manual, no gaps are detected between the fixed fork tube and the plugs then the vehicle
can still be handed over. The customer should be advised and the rectification work carried out at the
600 mile service. The visual inspection is to be settled using the defect code 31 42 90 98 00.
Please ensure you have the bushes ready for these customers at the 600 mile service.
The visual inspection does not replace the need to repair the fixed fork tubes. Repair of the fixed fork
tubes is to be carried out as soon as sufficient capacities are available.
Motorcycles that are in for service can be returned to customers as they are still subject to the
campaign 0031080000 until the recall is live.
Thema DELIVERY STOP STOP310001: K50/K51 Retrofit of fixed fork tube bushes
Datum 7. Juli 2017
Seite 2
Motorcycles that are in for service can be returned to customers as they are still subject to the
campaign 0031080000 until the recall is live.
Fact:
On R1200GS-models (K50/K51) the fixed fork tube can be damaged due to unusual incidents with
momentary high stress without the user noticing the damage, e.g. through changed drivability.
Effect:
If the fit of the press-fitted seal plug has loosened, the gap may increase through longer usage with
high stress. This usually leads to oil leaks, a clacking noise as well as increasingly imprecise drivability.
If these signals are not perceived or ignored and further high stress incidents occur, the plug may
become completely loose. Subsequently, critical driving conditions cannot be ruled out.
Measure:
Additional fixed fork tube bushes must be retrofitted.
Procedure / Reimbursement:
The full information will be published shortly
Further information
Tools for this action have all been delivered to the BMW Motorrad Centers
Retailer backorders will be in Pineham tomorrow further stock will follow shortly
With best regards
BMW Motorrad
