Brake pads only have 100 miles left?

[Riktus]

I always carry a spare pair of rear pads when on a trip of a week or over, its a simple enough job to change the pads if you find yourself needing to. If i am in the comfort of my own garage then I strip, clean and reassemble the rear brake unit, if I am away from home I just do a quick change of pads and then strip and clean when I have more time when returning home.
I dont let the dealer do the job (I use AJ's as well) because the pads are twice the price for the BMW packaging than they are from Motorworks (for the same OE fitment) and my time is free.

I get that AJ,s have to maybe let you know those pads needed changing before next service schedule but they were definitely not within 100 miles of requiring a change. I suppose there are 2 ways of looking at it:

You will be thinking they were trying to rip you off

Louise Jefferies will be thinking her service staff were trying to bring in some well needed, profitable business to cover their absorption rate.

You have the chance to say no - and you did - I am sure throwing your keys at you was more a social distancing thing

 

[beaver]

You have the chance to say no - and you did - I am sure throwing your keys at you was more a social distancing thing

I too think the old ones were good for a few more 1000 miles, anyway, they are in the bin now and I don't need to bother with them until 25K on the clock

No, the way they were thrown back and her body language, she was pissed with me saying no for sure I had a new engine because the cams went on the old one at 7k !!. I was not happy at the time getting new cams so when I started getting a slight knock when heat soaked, a new engine was fitted. I can't fault them on their tech's at all, just find the service reception not as customer friendly as you'd like.

I was thinking last night, if you were on a trip and you didn't have the right tools, and you could push the pistons back in, could you change the rear pads without removing the caliper? as its only 1 pin holding them in, I'll bet you could.... which does mean, people could 1/2" them as well

 

[steadysteve]

Not just bike dealership , car dealerships just as bad if not worse for drumming up extra revenue
��
Ian.

Agreed.. I was sat waiting for my bike to have a minor job done and overheard the lass on the car service desk speaking to a car service customer informing him that his discs and pads were 50% worn and did he want them replacing? He obviously asked how much it would be, she replied with a silly number and she said okay we’ll do that for you. People obviously fall for it.
As JB says, it’s easy money.

 

[theoneandonly]

it's an arse covering exercise , they have told you , they are covered if it all goes wrong .

you have made an adult decision not to change them .

personally , my criteria when servicing is ,...will it make it to the end of the tyre.

 

[Santa-2512]

Last year when my new engine was run in, I took the bike to AJ's to have an oil change, filter etc. At the time, they told me the rear pads only have 100 miles left and to take care on my the way home! i bough a set and have just got around to fitting them today after maybe 250 miles since the service. I did my shaft, rear oil etc at the same time.
But are these pads that bad they are about to kill you? Against the new ones they look about 1/2 worn as you don't get much meat on them anyway.
Why do places try put the shit's up you like this??

OK look at it this way,

If they said, "loads of meat left on the pads", and you go off do a run round Italy and at one particulary quick section you whack your anchors on as Mr Magoo, does a u turn in

front of you, and you plow into him as your brakes fail to stop you

You'd be launching a law suit against the garage as they said they had loads of life left in them and they failed 150 miles later ....

There covering there arses, and advising you, that if you ride like a heavy handed twat, there may be only 100 miles left in the pads.

On the other hand , if you ride like miss daisy , you may get 1000+ miles out of them.

Are you really that tight that a set of £40 pads have to last until the backing is on the discs ?

I'd be changing them and not even give it a second thought

 

[Winjar]

For me look like good for 1500 kms more

 

[beaver]

OK look at it this way,

If they said, "loads of meat left on the pads", and you go off do a run round Italy and at one particulary quick section you whack your anchors on as Mr Magoo, does a u turn in

front of you, and you plow into him as your brakes fail to stop you

You'd be launching a law suit against the garage as they said they had loads of life left in them and they failed 150 miles later ....

There covering there arses, and advising you, that if you ride like a heavy handed twat, there may be only 100 miles left in the pads.

On the other hand , if you ride like miss daisy , you may get 1000+ miles out of them.

Are you really that tight that a set of £40 pads have to last until the backing is on the discs ?

I'd be changing them and not even give it a second thought

No, the bit I object to is '100 miles left but take care on your way home' ! Like they are going to fail just as I ride off.

from no advisory at the MOT 600 miles before to 'take care on you way home'. Thats not covering their arse, its trying to scam people. And because I didn't fall for it, they take the huff...

BTW, the quote to fit new ones was £170 plus VAT I assume.. so you can shove £40 up your arse!!

 

[Nice 'n' Fat]

No, the bit I object to is '100 miles left but take care on your way home' ! Like they are going to fail just as I ride off.

from no advisory at the MOT 600 miles before to 'take care on you way home'. Thats not covering their arse, its trying to scam people. And because I didn't fall for it, they take the huff...

You were the only one here present so you can take it any which way you like or it may just have been a figure of speech that this particular Service Advisor uses and you have misunderstood their meaning. I too have used that expression "take care on the way home" after handing said person the keys to their car and a bill so large it would make a Pelican jealous. On occasion I have been know to use the phrase "see you later" which some might believe means I am actually going to pop round later that evening but it doesn't

 

[knutk]

.............................
I was thinking last night, if you were on a trip and you didn't have the right tools, and you could push the pistons back in, could you change the rear pads without removing the caliper? as its only 1 pin holding them in, I'll bet you could.... which does mean, people could 1/2" them as well

That is what I do.

The rear mudguard needs to come off. Then a screwdriver pressing on the old brake pad will easily squeeze the piston back in.

As I do this in my garage, with the old pads removed, it is time to check that the sliders are free prior to installing the new pads.

As for the dealers message, it may appear a bit over cautious.
But what if the table was turned?
Knowing that some people 'eat' brake pads, a ride on a muddy road may ruin a set of pads in a day, and the integral brakes usually apply the rear along with the front (take a look at the statistics for brake applications. To most riders, the number for the rear brake is MUCH higher than for the front). Then consider all the legal crap that some people may throw at you...
Some people are able to handle and prosess a more detailed explanation, while others are lost after half the sentence.

While I see your point, I think that if you where the dealer, you would probably tell the customer the same thing ?

 

[JJH]

That is what I do.

The rear mudguard needs to come off. Then a screwdriver pressing on the old brake pad will easily squeeze the piston back in.

As I do this in my garage, with the old pads removed, it is time to check that the sliders are free prior to installing the new pads.

As for the dealers message, it may appear a bit over cautious.
But what if the table was turned?
Knowing that some people 'eat' brake pads, a ride on a muddy road may ruin a set of pads in a day, and the integral brakes usually apply the rear along with the front (take a look at the statistics for brake applications. To most riders, the number for the rear brake is MUCH higher than for the front). Then consider all the legal crap that some people may throw at you...
Some people are able to handle and prosess a more detailed explanation, while others are lost after half the sentence.

While I see your point, I think that if you where the dealer, you would probably tell the customer the same thing ?

I agree with you to a certain extent. Wearing out pads in a day? I’d like to see the discs and the fluid would be black. The correct approach would be to honestly tell the customer that the pads are x% worn and probably won’t make it to the next service. No need for any drama. JJH

 

[knutk]

I agree with you to a certain extent. Wearing out pads in a day? I’d like to see the discs and the fluid would be black. The correct approach would be to honestly tell the customer that the pads are x% worn and probably won’t make it to the next service. No need for any drama. JJH

First of all, we where not debating brand new pads.

However, if you ride in conditions that smears the disc with a gravel film, it puts a real hefty toll on the pads.

 

[Santa-2512]

Just had the call from the dealer on tuesday


Your rear pads are 80% worn, would you like us to change ?

Given I have spoked wheels, sod it let them do it, if it goes pete tong later on down the road....


Go ahead change them, ok there expensive but hey ho

 

[Slipperyeel]

That's about the first sensible response I've read. The operative word being honesty. Instead of 'code' for arse covering by the dealer.

I'm still not clear how much history there is with the dealer, but the op does describe a situation with the front desk I think most of us would be pissed at...and I think we all know how hard it is to capture in words the nuance and non verbal communications we have with people.



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[Slipperyeel]

I agree with you to a certain extent. Wearing out pads in a day? I’d like to see the discs and the fluid would be black. The correct approach would be to honestly tell the customer that the pads are x% worn and probably won’t make it to the next service. No need for any drama. JJH

That's about the first sensible response I've read. The operative word being honesty. Instead of 'code' for arse covering by the dealer.

I'm still not clear how much history there is with the dealer, but the op does describe a situation with the front desk I think most of us would be pissed at...and I think we all know how hard it is to capture in words the nuance and non verbal communications we have with people.

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[JohnnyBoxer]

Agreed.. I was sat waiting for my bike to have a minor job done and overheard the lass on the car service desk speaking to a car service customer informing him that his discs and pads were 50% worn and did he want them replacing? He obviously asked how much it would be, she replied with a silly number and she said okay we’ll do that for you. People obviously fall for it.
As JB says, it’s easy money.

But what she could have said, they still have half their left
My view 20% worn, then 80% good