Bust Nuvi needs repair

[Oggie]

Advice needed.My Nuvi 765 will not power up. Yes it was peeing down when it was last used, but twas in waterproof holder - got a bit damp taking it in and out - not convinced this was the issue. I was however having problems with it turning itself off -loose ,waggly connection where the small 'ciggy' lighter goes into socket on top of my f800gs -real technical here! Maybe should have hardwired direct to battery? Anyway, anyone had experience of satnav repair companies? Any thoughts gratefully received.Ta.

 

[Damien]

I have a Zumo 550 which is about 4 years old, which has seen heavy use both on the bike and in the car. It would no longer power up in either mount so I contacted Garmin about a repair. They offered me a deal of returning the Zumo and paying £110 and they would send me a brand new unit.

Top service from Garmin- again. Had a Nuvi replaced out of warranty free of charge a few years ago.

 

[Oggie]

Bust NUVI

Thanks for the tip mate. Just as I was getting to grips with it too. I'd like to stick with this model ~ desperately hoping it's something simple.Suppose it's back to maps, notes, compass and guesswork 'til I get it sorted. .... Surely someone's had dealings with other repair companies.

 

[Oggie]

Bust Nuvi

Ta so much for your thoughts. Contacted Garmin.They don't think it's the damp issue.I described the possible connection problem, and without even seeing it, decided to send a replacement.! As you said... top service. Yes it's in warranty , but no questions asked. It could easily have been my fault ie the connection. This one will be CANBUS connected!
Cheers again Omen, Oggie

 

[Damien]

I am glad it worked out for you, when I sent off my 550, they sent me out a 660 by return. Top marks to Garmin.