DWJ
Registered user
Just thought I would share my experience with all of you.
I have a 1200GSA purchased new from Rydale in Cardiff, unfortunately we all know that they are no longer.
My bike was in need of it's 6,000 mile service and I duly booked it in with BVM based on the positive feedback I had received from fellow Tossers.
I dropped my bike off on Saturday and Mark kindly loaned me an 1150 Rockster to go home on (he also insisted on buying me a coffee before I set off back home to Newport) I returned to collect my GSA today and again was made to feel most welcome by Mark and Tim. I also had a chat with the mechanic who had carried out the service to my bike (I forgot to ask his name), again he was very freindly and helpful and a credit to BVM, he took time to explain the work he had completed on my bike and had plenty of time for me.
All in all I can actually say it was a pleaasure to pay them, such was the welcome and level of customer care (sadly lacking in most cases these days).
Mark, Tim, - thank you for making me feel so welcome and for carrying out the service to a high standard (as well as fitting my Remus headers).
I fully intend to use BVM for all my servicing going forward, and IF (it's a big if because I like my GSA so much) I decide to change in the near future I can't think of a better bunch of people to deal with.
Well done BVM moto.
Doug Jeffery
I have a 1200GSA purchased new from Rydale in Cardiff, unfortunately we all know that they are no longer.
My bike was in need of it's 6,000 mile service and I duly booked it in with BVM based on the positive feedback I had received from fellow Tossers.
I dropped my bike off on Saturday and Mark kindly loaned me an 1150 Rockster to go home on (he also insisted on buying me a coffee before I set off back home to Newport) I returned to collect my GSA today and again was made to feel most welcome by Mark and Tim. I also had a chat with the mechanic who had carried out the service to my bike (I forgot to ask his name), again he was very freindly and helpful and a credit to BVM, he took time to explain the work he had completed on my bike and had plenty of time for me.
All in all I can actually say it was a pleaasure to pay them, such was the welcome and level of customer care (sadly lacking in most cases these days).
Mark, Tim, - thank you for making me feel so welcome and for carrying out the service to a high standard (as well as fitting my Remus headers).
I fully intend to use BVM for all my servicing going forward, and IF (it's a big if because I like my GSA so much) I decide to change in the near future I can't think of a better bunch of people to deal with.
Well done BVM moto.
Doug Jeffery