Contacting BMW direct

Mouse

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If I want to contact BMW about something rather than going through a dealer, is there a general "customer services" email address or telephone number? Can't find anything like that on their web site. Thanks in advance :)
 
Send any correspondence to their head office at:
BMW (GB) Ltd
Ellesfield Avenue, Southern Industrial Estate, Bracknell, Berkshire RG12 8TA

but make sure you mark it for the attention of customer services otherwise they rarely make to the correct desk!
 
The telephone number for BMW Customer Services is 0870 5050 160.

It depends what you are calling about, but if it is something a dealer can help you with then they will tend to refer you back to your local dealer.

Hope this helps.
 
I'm "in conversation" with BMW UK at the moment.

As well as the phone numbers, you could try:- [email protected]

for the attention of :-

Mr James Collins, Customer Service Manager, BMW(UK) Ltd
or
Mr D Alexander, Aftersales Manager, Motorcycles, BMW(UK) Ltd
or
Mr A Roderick, General Manager, Motorcycles, BMW(UK) Ltd

Regards,

Graham
 


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