Cracked screen - Warranty?

[Deleted account 210609001]

I have a small crack in my screen. The crack is coming from one of the mounting bolt holes at the front. I haven't noticed it getting bigger, but I suspect it will do. The bike (new in May 2005) has never been removed, bolts have never been removed/touched/overtightened, and it's clear from the lack of marks elsewhere that it has not been used off road.

Has anyone successfully had a cracked screen replaced under warranty, please?

 

[taslehoff]

Nope mate but i have the same problem. Mine is a Oct 2006 GSA

 

[Wedders_Gasman]

I had mine replaced for the same thing.
It is a 54 plate and was nearly 2 years old when replaced. The dealer did it at the same time as replacing the gearbox and said it was a gesture of goodwill???
Make of this what you may.
Regards

 

[Andy Michael]

Had mine replaced under warranty on my prevous 04 plate 1200 same problem same place mind you had new mountings fitted too some sort of upgrade to the original ones.

 

[Popski]

I've got the same problem.

 

[Lazy Paul]

I had the same problem with my screen. Replaced under warranty by Cannon (not where I bought the bike) with no quibbles. Got a nice smoked screen by accident as well.

 

[carsqhere]

I have a small crack in my screen. The crack is coming from one of the mounting bolt holes at the front.

Mine (2006 model) cracked same way. In fact one large & several very small cracks appeared to radiate away from the hole. Bike was only 6 weeks on the road when I first noticed it.

Was on the way to the dealers one morning last November to have a word about that (& the rear pad wear rate) when a u-turning Vitara jeep brought the GS to a sudden and very final stop.

Dealer should replace it under warranty.

 

[Deleted account 210609001]

Thanks for the replies; sounds like it's not a lost cause. Cannons is my preferred dealer (albeit a fair trek) so I'll pop up and let them have a look.

I'll let you know how I get on.

Carsqhere, sorry to hear about your crash, but I bet it took your mind off the cracked screen!

 

[speedo]

Have exactly the same problem only 600 miles on the bike. Pointed it out to the dealer and told him if it gets any worse I want it replaced.

 

[Brian ROSEN]

Cracked screen

I imagine that in the UK as in France, the bike arrives in a box and the dealer's mechanics mount the screen, front wheel etc. - the sort of job an apprentice could do....perhaps?

 

[speedo]

I think thats the problem brian apprentices are let at work to early and then the problems begin.If your paying top dollar for a new bike letting a second year apprentice prep the bike is not really on even under supervision.

 

[John Gates]

New screen

I ordered my new GS with the Adventure screen so have an unused standard screen available if anyone wants to make me an offer.

 

[Uinneag]

Mine too

 

[Bear]

My 06 model cracked the screen at 6 months old. Replaced under warranty by my local dealer (who I would just about trust to do something I could do myself). Salesman tried to suggest that I had broken it by carelessly refitting it. Service chief was a little more professional but I can't convince myself to risk their services. (The bike wasn't supplied by them for the same reason).

 

[Deleted account 210609001]

I ordered my new GS with the Adventure screen so have an unused standard screen available if anyone wants to make me an offer.

What a nice man! I'll come back to you on that one if I may. If I can't get a new screen on warranty, I'll check with you again, but please don't wait for me if you can flog it elsewhere (obviously).

 

[namtinker]

Had the same issue over here. An easy fix is to find a sheet of lexan and glue a rectangle of the lexan on the front of the screen with a polyurethane glue (seamgrip type). Clamp and let dry. It transfers the stress to the lexan and then to a larger area. A year later, and no further damage. I can pm you a photo - the first try show some air bubbles, but it had no effect on the result.
BMW dealers locally blames it on "overtightening" the screen bolts...