Email Help / Advice please!

[mystic]

Never happened to me before, but .....

During past 9 days have sent 2 email messages to a friend in Thailand. This morning I receive email from him .... the content of which confirms to me that he has not received my earlier emails! Interestingly - nothing was 'bounced back' to my mailbox / and I've already carefully checked that I'm using his correct email address.

Beginning to get a wee bit worried now cause I'm due to fly out to join him on a biking trip around Laos & Cambodia in just a 14 days!

And at present don't seem able to talk to each other! (don't have a phone number either! )

Is the problem my end or his?

Any suggestions / advice on what to do?

 

[karlp]

could try signing up to another email like hotmail or gmail etc and send - if he receives then your end if not then his.

even try an internet cafe.

 

[shugie]

It's hard to tell where the email is vanishing, although the most likely point is an overzealous spam filter at your friend's ISP in Thailand.

I don't know who your ISP is, or if you are using them to send email rather than something like hotmail or googlemail.

Solving the problem might depend on finding a source address that the spam filter does not object to.

What is your email address after the @?

 

[ricdunn]

Got any attachments on the email?

Some ISPs will filter out anything carrying certain types of attachment - could try zipping it if so and resending.

Good luck!

 

[mystic]

Thanks all.

Sent a further email (no attachment/s) last night via another ISP - an existing Yahoo.co.uk account - No response as yet

My ISP is Tiscali (recently taken over by Talk Talk) Never had this problem before!

 

[mystic]

Well panic's over - problem sorted. Got reply back from Thailand via my Yahoo mail account!

Don't have a clue what's going on with my normal mail account with Tiscali.

Thanks all for the advice anyway.

 

[wessie]

I had a similar problem emailing an aunt. She was using a hotmail account and it seems Microsoft had decided my UK email address was spam, from a virginmedia account. She had similar problems receiving email from another relative. I got her to switch to Gmail and the problem went away.

Now, if I'm emailing a hotmail address I tend to use a gmail account rather than using my ISP's mail server.

 

[shugie]

Spam filters cause more trouble than they are worth sometimes, and getting off a spam blacklist can be a pain too.

The fact that suspected spam disappears rather than bouncing is not too useful either, although you can understand it, as bouncing spam back indicates a live domain.

It's useful to have "emergency" hotmail and gmail accounts sometimes.