email help pse

TERRY RYAN

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dont panic dont panic
This morning I tried to send a email the outgoing mail will not send incoming is ok
i keep getting a error message as the error message refers me to this website

spamhaus.org


and the info supplied by them is

so how do I turn on SMTP Authentication" in thunderbird cause i cannot see the Authentication box I have to click

Ref: PBL11****

87.113.*.*/**is listed on the Policy Block List (PBL)


Outbound Email Policy of The Spamhaus Project for this IP range:

This IP range has been identified by Spamhaus as not meeting our policy for IPs which should deliver 'direct-to-mx' mail to PBL users.

Important: If you are using any normal email software such as Outlook, Entourage, Thunderbird, Apple Mail, and you are being blocked by this Spamhaus PBL listing when you try to send email, the reason is simply that you need to turn on "SMTP Authentication" in your email software settings (Tools : Accounts : Properties : Outgoing Mail Server : check "My server requires authentication").
If you do not know how to do this, ask your Internet Service Provider for help with "SMTP Authentication".
 


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