09 1200GS, New to me February 2012 - full BMW service history - advisory in last service - Bahnstormer (19500 miles), slight leak in rear shock - replacement cost £1300 fitted, not today thanks.
Contacted BMW "care" who didn't want to know and told me "This is not a known issue and they wouldn't show any goodwill of any sort"
After reading the threads on here about Wilbers WESA system, I contacted John at REVS whilst waiting for a flight in Hong Kong on the Friday then ordered them with all my details (weight, type of riding, luggage etc) the following Monday - 2 weeks lead time from the factory then they would be ready for fitting..... fitting day just so happened to be the day we had Snow on the ground in Southampton, not the day for a 300 mile round trip to Halesowen.
Rebooked for yesterday arrived a little late due to fog, traffic, Lampf warning and a pit stop to warm up. Welcomed with a cup of tea then dropped off at Street Bike (Cafe and shop), met up with a friend and toured the coffee shops of Merry hill shopping centre.
John called at 1600 to say that things were pretty much finished so I headed back to REVS.
Another cup of Tea and a tour of the workshop, more like a kitchen than a workshop, very tidy.
Nick also sorted out my blown lamp which was useful as it would have been tricky getting home without that.
Initial impressions are that for me it has transformed the bike - I weigh around 105kg, 8kg of gear and occasional luggage. Far more engaging and less bouncy than before - I am unsure how degraded the rear shock was but there was a fair amount of oil that had leaked.
Front shock had a minor leak that i was prevously unaware of but I had already decided to change them as a pair - cost wise fitted cheaper than replacing rear shock with unservicable OEM part.
Amazing service from REVS - many thanks to John and Nick for making things so easy - "proper service"
Will write a bit more about the WESA once I have had chance to try them in a variety of conditions.