External hard disc failiure

[jasext]

Looking for some advice on what the issue could be and is there an easy fix.
I have a Seagate 500gb hardrive that has recently stopped working, the Mrs had a tidy up and put the powerpack from the monitor on top of it and it seems to have overheated, the drive itself seems to power up but is not recognized by the pc, i have tried google for all different ways to see if the pc could see it, i have taken it to a local shop where they tried to recover the data and the guy there said it could be the PCB on the disc, after reading more stuff on google there seems to be a conflict on what the so called experts are saying as to what could be wrong.
Anyone able to help please ?

 

[cookie]

IME it's often the caddy that fails.

take the drive out and try it in another caddy. these are available quite cheaply, or you can buy leads to connect a bare drive to a computer.

 

[Deleted account 190920001]

Do you know if the shop tested the drive itself? They should have done and if they did then it's probably dead.
If the didn't test the drive itself then try what cookie said.

 

[AberdeenAngus]

Few things you can try in increasing levels of faffing and cost.

Try plugging it into a different USB port.
Try a different computer.

.....but as you've had to a shop, scrub the first two.

If its a caddy type, change the caddy.
Get an identical drive and swap the pcb.
Use specialist data recovery company.

 

[Bumpkin]

the Mrs had a tidy up and put the powerpack from the monitor on top of it

Don't transformers within said powerpack have quite a strong magnetic field? Maybe it's wiped the disks in the drive

 

[jasext]

Tried all these guys and still no luck, looks like data recovery is the way to go, thanks for the suggestions though.

 

[Deleted account 190920001]

Ummm have you actually looked at the cost of data recovery? If the data is so valuable that your willing to spend that kind of money for future have a second drive and always mirror the data between them.

 

[stolzy]

Just what I was thinking.

 

[jasext]

Ummm have you actually looked at the cost of data recovery? If the data is so valuable that your willing to spend that kind of money for future have a second drive and always mirror the data between them.

Now i have and will in the future, thanks for the advice

 

[Bumpkin]

Twin disk RAID NAS drive is the way to go IMHO. Learnt the hard way loosing all the family photos into the bargain, SWMBO has yet to forgive me for that and it was years ago.

 

[AberdeenAngus]

Don't transformers within said powerpack have quite a strong magnetic field? Maybe it's wiped the disks in the drive

Power packs rarely have transformers in them these days.

 

[cookie]

It's not a backup without two local copies + one in the cloud.

 

[rodders]

If it is an external drive , then it is likely to be a sata HD inside the enclosure...so if you remove the HD from its enclosure then you could try plugging it directly into your pc with a sata cable...

 

[Deleted account 190920001]

RAID is not a backup..... Ever! If the correct configuration is chosen it allows a drive to fail and your data to still be a available, It is more high availability than anything else. If the board in the NAS fails or the raid controller/software screws up your still stuffed. It's also not uncommon for multiple drives to fail at the same time because they are same batch and age.

I thought we were beyond the enclosure being the problem? The OP said he took it to a shop and checked everything. The second thing they should have tried it trying the bare drive in a PC.

 

[jasext]

It has been checked using a spare drive in the PC, it is going off to a specialist soon.

 

[ianf]

RAID is not a backup..... Ever! If the correct configuration is chosen it allows a drive to fail and your data to still be a available, It is more high availability than anything else. If the board in the NAS fails or the raid controller/software screws up your still stuffed. It's also not uncommon for multiple drives to fail at the same time because they are same batch and age.

I thought we were beyond the enclosure being the problem? The OP said he took it to a shop and checked everything. The second thing they should have tried it trying the bare drive in a PC.

Yep, this and the fact that if the OS writes crap the raid controller will dutifully twat both copies. Back it up logically often to a new drive, an consider a copy in the cloud or a second backup at a trusted friend / family location every few months too.

 

[Bumpkin]

Yep, this and the fact that if the OS writes crap the raid controller will dutifully twat both copies. Back it up logically often to a new drive, an consider a copy in the cloud or a second backup at a trusted friend / family location every few months too.

Admittedly I did buy a 1TB external drive with this in mind for my NAS but, TBH, it's just sat on the shelf in it's pouch. Must get around to actually using it...

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