Garmin Quest problems!

[Tori]

re

I've just plotted a route from my home town to a local village, short route, no waypoints, and I did not get a message like before. I don't really want to have to do all my foreign mapsagain as it will take ages, what do u think I should do? thanks

The new route has transferred ok.

 

[Tori]

er

I have also plotted a route from a nearby town to another, and this has not given me the message either, and it seems to navigate it ok. Can someone also ell me, do you only get audible directions (Spoken directions, when the power lead in car or bike is connected, as just sitting here at the pc, I'm not getting any audio directions, only bleeps, and visuals.

 

[ST4S]

Can someone also ell me, do you only get audible directions (Spoken directions, when the power lead in car or bike is connected, as just sitting here at the pc, I'm not getting any audio directions, only bleeps, and visuals.

You only get spoken directions when the Quest is cradle mounted, otherwise, it just beeps.

 

[Eastriding2002]

Hi Tori,

This problem sounds exactly the same as one I had. It was simply down to having different map sets on the unit to those I had created the route in. I solcede this by simply replotting my routes in V9 for example and then transferring the lot across and replacing the maps on the unit. I managed to plot routes from Dover right through France, Italy, Austria and Switzerland without a problem. Hopefully you get it sorted prior to your trip.

I always, like a previous poster do "daily routes" for a trip.

Good luck with it,

Andy T

 

[chasr]

Tori,

It's hard to work out what the problem is if you don't confirm what you have done. Earlier, I suggested loading a couple of local segments, and trying that. You responded, saying that the Quest routed ok. However, you didn't say whether or not you had replaced the previous map-set.

If you replaced the previous map-set, and the unit now works fine for local routes then;

The Quest is not broken
You either used different map-sets in Mapsource & on the Quest (I asked you that question, as well), or you have missed a map segment. How can you be sure you haven't missed a map segment?

It is most likely that all will be well, but we need to be methodical.

 

[Tori]

I'm sorry, I'm not being ignorant, I just don't understand everything I am doing I'm afraid. I did not replace any maps on the unit when I loaded the local routes. I think maybe my europe routes were plotted on v6, although the maps are updated to v8, and when I open mapsource, it says v8. How do I change my routes to v8 ones, without changing them? Will I have to re do them all, or can I copy and paste them into a new mapsource window, and then they are v8? is that sounding too easy? Or do I literally need to painstakingly plot them all again? Thank you so much guys. i really do appreciate that i am thick, completely techno phobe, and probably still have not answered allt he questions.

 

[chasr]

I think we have got to the 'route' of the problem

With your routes loaded into Mapsource, select City Navigator V8 from the drop-down menu (or make sure it is selected, & not V6), then right-click each route, properties & re-calculate. Make sure the routes are as you would wish, then transfer to the Quest.

But .........

Make doubly sure you have all the correct map segments loaded in the Quest. One way, once everything is loaded into the Quest, is to select & activate each route, one at a time. You shouldn't get any messages regarding map-sets, or recalculation.

 

[Tori]

re

Ok, I think I'm winning! I re did my first route, on v8, and loaded it up and it was fine. I highlighted the map and sent it to device and its there, and will navigate ok as far as I can tell. No warning messages anyway. My next question is, I have a further 10 routes, can I load them all one at a time? Or does each one delete the previous map on the unit? If I highlight the maps as I go will it work ok? Thank you!

 

[ST4S]

Trying not to confuse the issue here chaps as I suppose it's possible to get the same error message for different reasons.. However, given that I experienced exactly the same problem and error message as Tori (see earler post), I just did an experiment.

2 sessions of Mapsource open, 1 'fresh' with nothing in it, the other being the .gdb file that wouldn't route in the Quest (despite all the map tiles being present in the Quest, not just the Basemeap)

I copied *only* the waypoints and routes, from the .gdb file that wouldn't work, into the new blank file, then selected the maptiles afterwards. I made sure that the tiles I selected overlapped the routes by a huge margin i.e. I selected all of Brittany and the routes were well within those borders.

Result.. the Quest still won't use the routes without giving a "maps don't match route" error. This seems to indicate a specific route error as it's only that particular .gdb file that won't work. Now I'm off to check the routes and see if I can find anything obvious...

As was pointed out earlier, the units can't be faulty if they have accepted other routes/maps since and have worked ok.

As Tori mentioned having V6 maps and I have several sets, I'm starting to think we both made our routes in different map versions to those we downloaded into our Quests...

 

[Tori]

re

Ok, I have the new route on the unit ok. When I try to navigate, it sticks me back int eh UK, IS this because I'm struggling to get satellites? Or becasue It wont do it unless im there? Or somethign else? Jeez!

 

[Eastriding2002]

Tori,

Load all the maps you will need for your trip with all your routes at one time. I had a "master route which was the entire trip and included all the maps around the entire route plus any extra I could squeeze onto the Quest ( I never used this one) and then each individual day route, the maps are loaded once and are used by each route when needed.

Andy T

 

[chasr]

Tori,

You can load routes & waypoints one at a time, but not maps.

For each route, once re-calculated, select the map segments around the route. When you have done this for all the routes, transfer the whole lot in one go. This will take a while.

 

[Eastriding2002]

Tori,

If you're in the UK, the unit will know that and you're route will show you're current position is. Try using the unit "indoors" and navigate the route then, it should start from wherever your starting point is.

 

[chasr]

Ok, I have the new route on the unit ok. When I try to navigate, it sticks me back int eh UK, IS this because I'm struggling to get satellites? Or becasue It wont do it unless im there? Or somethign else? Jeez!

If you are inside, the Quest is doing its best by sticking you where it thinks you are. Better to select 'Menu', and 'Use Indoors.' That'll stop the nuisance messages.

 

[Tori]

re

Can someone msn me please? [email protected] I'm struggling to follow all this. I have some maps that need recalculating. I need to do this first. The one I did recalculate is still nto navigating on the unit. I don't understand why. I don't see the point of transferring the whole lot until they work properly?

 

[Tori]

re

I got some help via msn, have sent all the routes again, and it still says maps do not match. I just dont know what else to try other than completely start again, which will take me all night.