You may have difficulty in getting support from Garmin if items are missing, especially if it was sold on eBay. If the unit is registered with Garmin as stolen, you are fresh out of luck.
Garmin have a 'policy' concerning units sold as used on eBay etc (small print on their website, see extract below) You need to have the sellers i.d. to transfer ownership onto their database when you call Garmin for support. They may send you new CD's for mapsource if you ask nicely along with the unlock code via email. The unlock code relates to the unique serial number of your GPS unit and will not work with other units. You also need a separate installer CD as well as the mapsource CD's, you can't just bung mapsource disk 1 into the drive and load it.
From their website:
Q. Does Garmin have any authorized dealers on eBay or any other online auction site?
A. Garmin does not have any authorized dealers that sell new products directly on online auction sites. Any purchases made through online auction sites are on a ”buyer beware” basis. A copy of the original sales receipt is required as the proof of purchase for warranty repairs. Online auction confirmations are not accepted for warranty verification and Garmin will not replace any missing components from any package purchased through an online auction.
I bought a used BMW Navigator 2 (same as 2610) from eBay last year and the initial guy I spoke to was a complete arse, and wouldn't help. I phoned back and spoke to a different guy called Mark who was really helpful, give him a try and ask very nicely, he might help you out:
Mark Timms
Sales Support, Garmin (Europe) Ltd
Useful Numbers;
Sales Support 0870 8501242
Returned Units 0870 8501245
For further product information please visit
http://www.garmin.com
Good luck mate.
A mate of mine has just bought a Tomtom Rider and will soon be selling his hardly used 2610 (probably on eBay) with all CD's, install codes etc. If anyone is thinking of using eBay to buy one, ensure you contact the seller if the advert doesn't include the CD's and accessories and ask if they are included.