Dont bank on Basecamp fixing the problem if you reverse engineer the problem. It may be able to do that but will probably have the same issues as the unit (wapping may know better)
If you have the way points on the device as favourites you may be able to load those into basecamp then create a route and then upload back to your nav but make sure you have the setting right in basecamp ( file, transfer option and strip way points )
If you have the way points on the device as favourites you may be able to load those into basecamp then create a route and then upload back to your nav but make sure you have the setting right in basecamp ( file, transfer option and strip way points )