I need urgent help please.......

[blues n twos]

Hi all,

My poor HP laptop DV6000 has been giving me grief I went to turn it on today and it just gave me one long loud beep followed by two short ones

I didn't sound good and all I get is a blank screen and the fans running constantly.

I'm pretty stuffed as I can't even get a picture.

Any ideas what may have happened

A bit of recent history.... went to John Lewis to have a new wireless card fitted and came back with all data lost A week long recovery programme got it back but been running slow. Downloaded Adaware and removed 25 tracking cookies etc and then defragmented hard drive. Then ran startup inspector to turn off some of the background programmes and it seemed to run much faster. Well for two days and now this

Thanks in advance.... Jon

 

[kirky1298]

google power on self test beep codes

 

[blues n twos]

google power on self test beep codes

Can you elaborate on that as I'm not understanding

Re read it.... will try google.

Jon

 

[ianf]

Googling:- 'hp dv 6000 post beep' gets you a thread of woe on

http://forums13.itrc.hp.com/service...47627+1268767673559+28353475&threadId=1147659

Could well be a duff processor board, but you're not alone. Get onto HP for some support.

 

[kirky1298]

when a puter boots it POSTS (power on self test) . thats the single bleep you normally hear which means "i'm ok " if there is a poblem you get a different sequence of beeps which denote diffrent problems , for eg HDD Failure , Graphics card failure .. you have noted the beep sequence that you'r machine is emitting , now go find what it means ....... clear as mud ????

 

[kirky1298]

Googling:- 'hp dv 6000 post beep' gets you a thread of woe on

http://forums13.itrc.hp.com/service...47627+1268767673559+28353475&threadId=1147659

Could well be a duff processor board, but you're not alone. Get onto HP for some support.

drop it down the stairs in a terrible accident sort of way and claim it on the house insurance

 

[blues n twos]

drop it down the stairs in a terrible accident sort of way and claim it on the house insurance

Don't tempt me.... I'm at my wits end with this now. One thing after another.

Thanks for the tips guys, got some reading and fiddling to do. Now where did I put the hammer

Jon

 

[Stewart H]

Very topical, my DV6000 is on its way back from the repairers, still fecked though, bad model, HP are offering two year warranty in US only 12 months here, crap service, i have contacted BBC Watchdog on the subject, and they called me and are looking into it, already had a new motherboard under warranty, only 20 months old and scrap. PM me for a phone number if you want to discuss, loads on Google,
Stewart

 

[wessie]

I assume that the JL staff fitted a wfi card internally?

If so, then they have probably disturbed something. I'd check the memory modules are seated properly and reseat cables, especially those on the hard disk drive. If that did not fix it then I would remove the wifi adapter & any software associated with it.

 

[andyclift]

I assume that the JL staff fitted a wfi card internally?

Surely this laptop already has a wi-fi built in?

 

[blues n twos]

ok.... have found out some more

It seems my laptop is suffering from the inherent design fault that was recalled. I have had a new mother board about 6 months ago and recent new wireless card but now this long beep followed by two short ones.

According to the HP site my product number is not covered as its now over two years old

I ave checked the memory cards and everything is in situ and secure.

I am going to ring John Lewis and HP to see where I stand. It seems to good a laptop to scrap at 28 months old

Jon

 

[Norm]

drop it down the stairs in a terrible accident sort of way and claim it on the house insurance

Joking apart, he is absolutely correct and politer than normal.

You have a devilled PC and it will never be right again...
Start ups, reboots, viruses, slow, outdated.

Mac book is the way to go and treat it gently.

You'll be glad you didnt waste your time and frustration on it.

 

[GunZenBomZ]

Don't tempt me.... I'm at my wits end with this now. One thing after another.

Thanks for the tips guys, got some reading and fiddling to do. Now where did I put the hammer

Jon

A lesson for others prehaps; Back up your vital data /holiday snaps/porn collection. Onto a external HDD. If the computer-breaks your data isn't trapped on c:/drive

 

[blues n twos]

All hail John Lewis

Well some good news

After informing John Lewis that there was a recall on my laptop they did some looking into the history of my laptop and found that it had a new mother board fitted in May 2008 and also had the recall BIOS upgrade at the same time.

so..... JL said that the recall work has a 24 month warranty and said they would send the laptop back to Hewlett Packard for repair

I'm not 100% confident that HP will honour it as I read it that the warranty will run for 24 months from time of purchase but time will tell. The fact that they are taking it back hopefully means they are on my side.

Will let you know the outcome

Thank heavens for my external hard drive

Thanks again for your tips etc.

Jon