IMAC keychain pasword

g00ner

g00ner

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I don't know what it is on my little used iMac

Certain apps want to access the passwords - i don't know the password. The 'window' that pops up requesting the password gives three options

Always allow
Allow
Deny

First two are out of the question obviously, third option just causes the window to blink momentarily then ask for the password again. There is no option to change password, no 'forgotten password' option, no way of removing the window from the screen that i can see...

I tried resetting the keychain password following online Apple guidelines but when I finally found the correct route the required options were greyed out..

I am oblivious to the finer operating tricks of the Apple OS. I'd appreciate some help but beware.. knowledgable types using computer jargon to suggest options invariably lose me in the first sentence. "just open the xxxx file and substitute for a xxxx* means nothing to those of us still in the dark ages.

If there's something that can be done...can it be advised in words an 89 year old who's technical prowess extends to operating a light switch would understand...please :D
 
g00ner said:
I don't know what it is on my little used iMac

Certain apps want to access the passwords - i don't know the password. The 'window' that pops up requesting the password gives three options

Always allow
Allow
Deny

First two are out of the question obviously, third option just causes the window to blink momentarily then ask for the password again. There is no option to change password, no 'forgotten password' option, no way of removing the window from the screen that i can see...

I tried resetting the keychain password following online Apple guidelines but when I finally found the correct route the required options were greyed out..

I am oblivious to the finer operating tricks of the Apple OS. I'd appreciate some help but beware.. knowledgable types using computer jargon to suggest options invariably lose me in the first sentence. "just open the xxxx file and substitute for a xxxx* means nothing to those of us still in the dark ages.

If there's something that can be done...can it be advised in words an 89 year old who's technical prowess extends to operating a light switch would understand...please :D
Click to expand...
When i forgot the password to my imac, i emailed apple , and gave them all the details - there was if i recall a 30 day wait period before the account password was reset but i was able to log in from scratch after that ,

Your post is a little confusing - I dont know what is on my mac ---- and then ----- certain apps want passwords

so if your at that stage, you should be able to see whats on the desktop / apps ;) ;)
 
I must admit I don't follow

why are the first two out of the question, its your computer that you log onto , always allow or allow (from your machine) sound a better bet to me? if you type deny it is stopping the keychain from accessing the one you've saved?

On my MacBook under the grey box settings there is a password section and I use the same password I use to logon to the machine, not the apple password, to get into my list of saved passwords for each website/app.
 
Sorry chaps, I’ll try and explain better.

I nearly always use my iPhone or iPad- facial recognition so no need to remember passwords
Inspired by Tuftywhite’s thread I fired up my iMac to try and create green lane routes etc

On logging in, an app (TomTom sports) always self loads.. at which point the iMac informs me the TomTom app wishes to access information stored in my keychain and to please enter my keychain password. I don’t know this.
Apple support suggests it will be the same as my password to log into my profile on the iMac.. it isn’t.

This window pops up requesting password entry

IMG_3492.jpeg

If I press allow / always allow it requests the password. If I press deny the pop up just resets to requesting the password (possibly caused by the TomTom app again)

I cannot close the pop up, only move it to another part of the screen which is annoying at best.

All other passwords (email, this site etc) self load do obviously something is working, I assume this ‘key chain’.. just not for TomTom. I have deleted the TomTom app but recentLy reinstalled it to update a TomTom rider 550 purchase . This is where I am.

I’d like to get rid of this sodding pop up if at all possible and also use the TomTom facility

Does this now make more sense?
 
Have you tried ininstalling, and re installing the program, our using the equivalent of task manager to kill the offending process
 
Why not open your iPhone, go to settings, then passwords. Use face recognition to open up your saved passwords on the iPhone then manually type them into the iMac.

If the tomtom password isn’t saved in your keychain, that’s a different matter altogether.
 
Last edited:
Pukmeister said:
Why not open your iPhone, go to settings, then passwords. Use face recognition to open up your saved passwords on the iPhone then manually type them into the iMac.

If the tomtom password isn’t saved in your keychain, that’s a different matter altogether.
Click to expand...
I’ll give it a try
 
Santa-2512 said:
Have you tried ininstalling, and re installing the program, our using the equivalent of task manager to kill the offending process
Click to expand...
That might as well be in Russian Santa…using task manager to kill etc..? No idea whatsoever what that means or how to even begin
 
Did you use a password to get into the Mac?

Try using that password in the above screen?, that works on mine to let me see passwords saved, if I don't use the fingerprint button. Otherwise I agree with Pukmeister
 
SiRich said:
Did you use a password to get into the Mac?

Try using that password in the above screen?, that works on mine to let me see passwords saved, if I don't use the fingerprint button. Otherwise I agree with Pukmeister
Click to expand...
As explained my log in password doesn’t work. Apple suggests if you don’t use the device in a while it will change the password…I’ve no idea why.

I agree with Pukmesiter too…sadly my iPhone doesn’t have Settings/Passwords as a pathway. I’m looking for it now in a myriad of minor tributaries.

I love the ease of use of Apple products but i fecking hate it when things don’t work and tech jargon gets bandied about. If I understood the jargon I probably wouldn’t need help. (That’s aimed at online, not at members above)
 
I use an iPhone 12 with iOS 17.6.1 and the option for Passwords is under the Settings icon/app then simply scroll down about half way down all the menu options to “Passwords”, it should leap out at you.

A single tap on it will trigger Face ID and instantly open up the password vault.
 
g00ner said:
As explained my log in password doesn’t work. Apple suggests if you don’t use the device in a while it will change the password…I’ve no idea why.

I agree with Pukmesiter too…sadly my iPhone doesn’t have Settings/Passwords as a pathway. I’m looking for it now in a myriad of minor tributaries.

I love the ease of use of Apple products but i fecking hate it when things don’t work and tech jargon gets bandied about. If I understood the jargon I probably wouldn’t need help. (That’s aimed at online, not at members above)
Click to expand...
it will change the password and do what? not bother telling you:confused::DD

There is usually a logical set of simple steps to get these things sorted but I agree it can feel like you are tied in knots at times when it doesn't work.

I take it you've exhausted the apple help sites they usually come up trumps for me

If you need to update your keychain password on Mac

If the password on your Mac changes, use Keychain Access to update the keychain to use the new password.
support.apple.com support.apple.com
 
Pukmeister said:
I use an iPhone 12 with iOS 17.6.1 and the option for Passwords is under the Settings icon/app then simply scroll down about half way down all the menu options to “Passwords”, it should leap out at you.

A single tap on it will trigger Face ID and instantly open up the password vault.
Click to expand...
Thanks for the hint

I’ve found all my passwords EXCEPT the keychain password which is what the pop up is demanding. I have recovered the TomTom password but cannot get rid of the sodding pop up
 
SiRich said:
it will change the password and do what? not bother telling you:confused::DD

There is usually a logical set of simple steps to get these things sorted but I agree it can feel like you are tied in knots at times when it doesn't work.

I take it you've exhausted the apple help sites they usually come up trumps for me

If you need to update your keychain password on Mac

If the password on your Mac changes, use Keychain Access to update the keychain to use the new password.
support.apple.com support.apple.com
Click to expand...
Believe it or not…according to official Apple help that’s exactly what it will do if you do not use the device for a period. I know not why
 
Sorry pal, you’ve exhausted my limited experience of apple products. Good luck in finding a way in, I’m sure you’ll crack it soon enough.
 
SiRich said:
it sounds as though tom tom is auto loading on startup - to stop that and therefore potentially the pop up - there are some destructions here. I am all out of ideas sorry.

Open items automatically when you log in on Mac

On your Mac, have selected apps, documents and server connections open automatically when you log in.
support.apple.com support.apple.com
Click to expand...
Thanks for looking, I’ll try that (y)
 
Nippy Normans supply Touratech, Wunderlich, Desert Fox and many other makes of accessories.
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