decided to have a visit to the UKGSer site to see what was going on and was shocked when I had a look at Oblertones’ comments on my work.
Who on earth is ‘Oblertone’ ? I thought!
Now, who did I upset in 2023…..
oh, I know!
An ex colleague in my Park Lane days.
Now living in mid Devon!
Has to be them.
Never a customer of mine.
The ‘falling out’ wasn’t even a motorcycling issue - and these comments are just a pathetic smear campaign!
I hope the peeps who manage this site remove them.
Thank you to my customers (and non customers!) who stood up and supported me, seeing through the ‘bull’.
Still, I try and find the positive - it gives me an opportunity to introduce myself to the UKGSer community !
My name is Pat Keenan, BMW technician of MOBITEC fame.
I service and maintain BMW motorcycles in the South East.
I’ve been motorcycle mechanic since the age of 15.
I’m now in my sixty’s, still enjoying being ‘on the tools’ and enjoying regular ‘track days’ on my S1000RRM and off road days on my R1250GS both in the UK and abroad. I am an ACU national race licence holder and an ACU trained Isle of Man TT race Marshall.
Why did I stop working for Park Lane BMW?
Well, when I started working for them them were using a dealership in West Drayton as the workshops, HEATHROW BMW LTD.
The dealer principal there was a man called Brian Johnston.
He ran a tight ship, and quality / workmanship was everything.
Paul Kemp was the motorcycle service manager there.
He was a motorcyclist and an enthusiast.
Brian Johnston knew this, and knew that this was a basic requirement for the motorcycle department.
It HAD to be run by motorcycle enthusiasts. Not car enthusiasts!
The BMW Technicians who worked there all performed at 110%.
And that attitude was contagious!
Everyone raised their game.
Brian Johnstons demand for perfection was contagious too
And that work ethic stays with you should you move on.
The working practices were ‘just so’.
Cleaners cleaned the workshop every day.
Including our motorcycle workbenches.
You could eat your dinner off the floor!
Talking about eating - the workers had a canteen.
Again, spotless!
There’s was no cutting corners on customers jobs.
BMW had a policy - we were given the time to do the job right.
When BMW launched a new model bike we all went to the technicians institute at Bracknell and went theough the bike with the technical supervisors there, and got our training certified there.
Compared to other shops I’d worked in, when I worked at the Heathrow BMW dealership I thought I’d died and gone to heaven.
5 years down the line the powers that be in Park Lane BMW, a man by the name of Rex Wilson, decided to move the workshops closer to the West End showrooms, and the shit show began.
Park West BMW was the name of the Chiswick dealership where we moved to.
David Coleman ran the shit show at Park West.
We, the motorcycle department, were forced on them.
We weren’t happy to be there.
They weren’t happy to have us.
We were taking up valuable car space.
It was a derelict warehouse.
Just the motorcycle technicians, and hundreds of parked cars.
It was dire.
No atmosphere.
No job satisfaction.
No canteen.
A senior technician, Joss Richard’s, who was moved from Heathrow BMW with me seen the writing on the wall and left for another dealership.
We employed motorcycle mechanics with no BMW experience and didn’t train them up in the BMW ethos at all.
Then we lost the contract to maintain the met Police vines.
What a come down.
And I certainly wasn’t happy.
But I was paid very well as the only BMW technician there, so I put up with the situation for about a year and then decided I’d had enough.
I gave my notice and left the BMW Park Lane dealership.
The parting from Park Lane was friendly and amicable.
I worked my notice as per my contract.
They went on to supply me with parts as required for work taken on by my new business MOBITEC until they realised that I was servicing their customers bikes!
It was famous actors like Hugh Lawrey that phoned me and asked me to keep servicing their bikes, not the other way round!