INNOVV K6 Loop Issues

[tjmouse]

Has anyone got an INNOVV K6 and had issues with loop recording?

I’m on my second and it doesn’t seem to loop record despite multiple support emails. I’m fairly competent when it comes to technology so I’m pretty confident it’s not a user error but I can’t work out why it would just give up recording randomly.

I’ve had it on 2 units now so either there’s an issue with K6s or I’ve managed to do something really special!

If you’ve got a K6 and never checked it can you check if it’s loop recording please?

 

[King Rat]

Same. It filled the card and then stopped. I know this because last date on videos.
The next problem being when I put the card in the computer and downloaded the video clips - they won't play. I am going to have to email for better instructions. I have watched about 20 hours worth of Yoo Toob tutorials to get this far. It took me an entire day to get the app on my phone and then linked to the camera. Now I can't get it to do it again.... I am rubbish with technology. Still can't work my Zumo XT. I have just given up with up with that and put a post code in and have done. Gone back to hand written route notes!

 

[tjmouse]

I’ve had mine replaced and the new unit does the same thing bough a new sd card (tried 4 now) and same issue.

Innovv support blame my SanDisk cards as they are “too cheap” but one is an endurance card and the others are extremes which have no issues in the car dash cams.

Will buy an AliExpress replacement as the one on my last bike worked without issue.

 

[LockieP]

I’ve given up with my K6. I now can’t get it to stay on long enough to sync with the app so can’t reformat the card etc.
I find Innov’s support slow to respond & then pretty useless too.
I took the K6 off the bike & currently ride without a camera. Having had no joy previously with 2x Drift cameras & now the K6 I’m of the opinion that dash cams & bikes do not mix well.

 

[tjmouse]

I’ve given up with my K6. I now can’t get it to stay on long enough to sync with the app so can’t reformat the card etc.
I find Innov’s support slow to respond & then pretty useless too.
I took the K6 off the bike & currently ride without a camera. Having had no joy previously with 2x Drift cameras & now the K6 I’m of the opinion that dash cams & bikes do not mix well.

Their support took to insulting me when I referenced sd card capabilities over price! Will definitely be avoiding them from now on.

I’ll never not have a camera though, had a big accident 3 years ago and camera had my back. It was a cheep one off Amazon and the gos broke but the camera part was reliable which is all I need.

 

[LockieP]

Their support took to insulting me when I referenced sd card capabilities over price! Will definitely be avoiding them from now on.

I’ll never not have a camera though, had a big accident 3 years ago and camera had my back. It was a cheep one off Amazon and the gos broke but the camera part was reliable which is all I need.

TBH probably the most success I’ve had was with an Amazon GoPro knock off. Only problems were the battery life & inability to loop.
Might look again as things have moved on & I’d feel more comfortable with a camera again as I commute 75 miles e/w several times a month.

 

[King Rat]

Card has videos on. There is an issue with the reply though, Davinci Resolve will not play them - won't even accept them in the media bin. Windows Media Player can't play them either. I haven't tried contacting Innovv yet, because that is a technology lesson in itself... chat bot doesn't understand the question. No way of contacting them direct? I think a few (many) Facebook and Instagram posts asking if other people have had any issues might wake them up a bit. It would appear they are keen to take peoples' money and then walk away. It is a shame because otherwise they are nice idea.

 

[tjmouse]

Card has videos on. There is an issue with the reply though, Davinci Resolve will not play them - won't even accept them in the media bin. Windows Media Player can't play them either. I haven't tried contacting Innovv yet, because that is a technology lesson in itself... chat bot doesn't understand the question. No way of contacting them direct? I think a few (many) Facebook and Instagram posts asking if other people have had any issues might wake them up a bit. It would appear they are keen to take peoples' money and then walk away. It is a shame because otherwise they are nice idea.

[email protected] - public media might help but they have so little competition they probably won’t care.

 

[King Rat]

The fix suggested was to install something or other.... now I can't get anywhere else on my computer. Their fix has taken over my computer with PC App Store page and nothing will shift it.
I can't open any other page on my computer.
Is it Sparky that is the computer whizz on here?

 

[King Rat]

Thank you Joebiff. I am now stuck not being able to get my invoice sent, my timesheet for this week sent, the whereabouts of bnb for next week and several other things.
Your help is much appreciated. Cnut.

 

[JoeBiff]

Sorry, but your exotic exploits just made me fuckin’ laugh out loud.
I did try and help you a year or two back when you bought your magic XT but then you just fcukedorff into some sort of self-imposed lockdown, and radio silence.

Good to see you’ve “unlocked” whatever INNOVV managed to “lock” for you. And your ticklemepink post here.

Bitterness isn’t a very endearing trait - it eats away at you forever ….