I write this request for help from a position of almost to ignorance. My wife has Mac - she moved across from a steam driven window 10 pc about 2 years ago and needed to be able to edit literally thousands of word documents. So we bought a very cheap activation key for office 365 (5 devices) which we only ever used on the Mac. This morning when she was trying to open an old .doc it said it was read only then said an activation code was required and sent but the Mac won’t accept it. After a couple more attempts with new activation codes it now says that the ms account is blocked and you need to log on on Edge. Quite happy to buy another office 365 activation but not confident that will solve the problem. Anyone any experience of this?

