surely they could just do a dummy SEPA transaction?
Surely there are a lot of better ways.
My experience with French digital services (and a
very brief stint working in them) is that they have appallingly badly designed processes quite often, even worse than Italian ones.
I wrote about this before, but I think I tried two other companies before I finally managed to set up with ULYS (using Wise).
The previous company wasn't able to set-up the SEPA, despite doing, if I remember correctly, a one-off test transaction (HSBC).
This is entirely their fault. As they also advertised these services as "for the UK", but they do not check properly in advance and surely they didn't properly check what they can do with all the available UK banks.
What they do is turn almost immediately defensive and then go on the offensive as if you are trying to steal money from them (not returning the blipper and so on).
All communications, at least in my case, are in French and it's a bit of an effort to manage all the translations.
If I have to say something negative about ULYS is that all the comms are in French.
For a service that is marketed to UK users (or at least the part marketed for the UK), you might consider to have a translation service or some dedicated support people. But, no.
Apart from that, it works fine.
I've been using it for years now, the billing is accurate, they send notifications in advance of the billing, cannot fault them.
Only once I got billed in the wrong category (bike as car) and, in France, it makes quite a price difference. I emailed them and they sorted it within a couple of weeks.
