Used them for a service on my 1200 a couple of weeks ago, seems OK, the young girl on the phone did not really understand what I wanted so had a ride over and spoke to them in person on the service desk.
Bikes are all new to them and still getting up to speed, as such service was offered next day instead of weeks at other dealers.
As previously posted only a few bikes in the showroom at the moment, typical BMW car dealership, all very slick and used to dealing with suited and booted gents but so far so good and nice and handy for me.
Teejay