New discs & pads – can it be true?

[stephenenglish]

During a 12K service my 03 R1150GS ADV had the front & rear brake discs renewed under warranty due to pitting from salt corrosion.
Following the service I was presented with a bill for new front & rear brake pads. I accepted that the rear pads needed replacing after 12K but not the front.
The dealer informed me that NEW pads must be fitted if new discs are fitted….

True or False
Best Stephen

 

[judge]

True though I understand that the old front pads can go back on once the disks have had some wear put on them, so back you go and get 'em

 

[Spanish Bob]

During a 12K service my 03 R1150GS ADV had the front & rear brake discs renewed under warranty due to pitting from salt corrosion.
Following the service I was presented with a bill for new front & rear brake pads. I accepted that the rear pads needed replacing after 12K but not the front.
The dealer informed me that NEW pads must be fitted if new discs are fitted….

True or False
Best Stephen

but surely the changed pads are a direct consequence of a warranty replacement, therefore they must be included surely?

 

[Bramble]

12K service my 03 R1150GS ADV had the front & rear brake discs renewed under warranty due to pitting from salt corrosion

Stephen, which dealer did you go to?

When I took my 03 GS into Williams for its 12k service they sucked their teeth and started making "that'll be expensive" noises when they said I'd be needing new discs very soon because of pitting - if it can be done under warranty then so much the better.

Regards

Bramble

 

[finglonga]

It is not your fault any of the discs needed replacing same with the pads.

Personally I would go back and kick up a fuss and get your money back.
They usually come out with ''As a good will gesture BWM will pay for the parts''
Then as Judge says get your old pads back also. You paid for them when you purchased the bike.

 

[John Armstrong]

Replacing the pads

I suspect that they won't replace the pads if you don't ask them. All to do with mismatching between the part worn bits and new bits and reduced braking effectivness (= product liability etc).

I've had a disk replaced and not the pads on a twin front disk set up, and until the brake pads were bedded into the new disk by some fierce braking, you could feel the forks trying to twist under the differing braking effectivness. The dealer wanted me to sign something to the effect that I knew what I was doing and it wasn't their fault if anything untoward happened due to the mismatch.

So I'd ask them to warrant the fact that the pads are perfectly matched to the new disk, and that there will be no difference in the braking effectiveness between new disk / new pads and new disk / old pads.

 

[Scootfast]

Cars but relevant...

Jeep Cherokees had a recall on the front disks and the Jeep policy was to replace pads if they were more than 50% worn.
If not more than 50% worn the old pads went back on the new disks - no discussion.

 

[The Mechanic]

Oh dear, OH dear, Oh dear....

Brake discs corroding due to road salt is not an acceptable standard on ANY motorcycle sold for the 'intended purpose for being used on UK highways and road systems. The manufacturer could quite rightly state that the owner has not adhered to their cleaning instructions, however they (the manufacturer) knew what they would be letting their product in for, so subsequently should have chosen materials more up to resisting corrosive activities from UK's road salt.

Incidentaly did you realise that the chemicals 'old farmer Giles' chucks on his fields gets washed off onto the roads and is sometimes more corrosive than road salt!

When your brake discs need replacing at such a low...12000 miles...mileage due to either corrsion or warping then the pads should be included as part of the warranty replacement. Consequential replacement is the case here. Having spent numerous years as a Service Manager and General Manager in 'the Trade', I have to say that the manufacturer would tend to state that you have had 12000 (example) miles useage from the original pads and therefore it would not be unreasonable to expect the owner to contribute some money towards the cost of replacement. (quietly mutters to self ....bollocks!)

However I lived in the real world then and do so now, I never opted to get involved in defending the manufacturer rather that I stood up for my customers and sought what was justly right for them. In this case the dealers are not playing fair on either the customer or the manufacturer, all they (the dealer) needed to do was to explain the situation to the warranty guys/girls at HQ..its only a phone call/e-mail or computer hook up that required. Twelve thousand miles and new discs is not on, although it would have to be different at 20+ thousand miles due to the more obvious wear that would have taken place.

Please don't fit the old pads back at a later date, the wear pattern worn into the pads wil cause the disc/s to wear more quickly and possibly you may end up with another braking problem.

HAVE any of you reading this bothered to take a look at your cars disc brakes after a winter of salt and shit, I doubt it. Have a look and judge for yourselves.

Hope you go back and raise hell..or go buy a Honda.

 

[pint6x]

cue thesanguine

 

[JohnnyBoxer]

Both Front discs replaced on my old 02 GS,with pads FOC under warranty,due to warpage @ 21,000 miles

 

[leigh]

discs

Very surprised at the discs being replaced because of pitting due to salt corrossion.I recently enquired on behalf of a customer and was told it was not a warranty issue the reason being it was not a manufacturing defect but a result of a chemical reaction between our wet salty roads and high metal content of the brake pads.Kawasaki have a similar problem with their discs and i have been told by a reliable source that it is not a warranty issue.Obviously the problem doesn't occur if you live somewhere warm & sunny.Pads are replaced with a new disc so that everything wears evenly. ie old pads with a new disc could possibly lead to problems. you wouldn't fit a new clutch plate to the other worn components would you? Find it a bit poor that you were charged for the fronts, thought that would be part of the claim!!! maybe you should change your dealer

 

[MikeO]

I've lost count (honestly) of the number of sets of discs I've had replaced under warranty due to warping (it's either 3 or 4 sets).
On each occasion I've had new pads & pins FOC.
Go back and ask for your money back...

Mike

ps I always replace pads if I'm replacing discs...

 

[Dick Dastardly]

new discs = new pads


No getting away from that one

 

[blues n twos]

I have some slight pitting on my 27k 01 bike but bugger changing the discs because of that.

The bike brakes true and there are no vibs or wobbles. However I always thought that new discs mean new pads as the old pads have worn to the shape of the old discs.

I have recently bought some new front pads and at £60 for two sets it may be worth arguing the point.

Jon

 

[Bigtwin]

Yes and no. New discs = new pads = true.

But - latter a consequence of the former, so should be covered by warranty.

 

[Bigtwin]

I have recently bought some new front pads and at £60 for two sets it may be worth arguing the point.

Jon

Jeezus - £18 a pair from Steptoe.

 

[daj]

Jeeeeeesus! Don't mention new pads to me! £85 at Vines....and I'm still getting over it (sort of)...

 

[ELIMINATOR]

Both front discs replaced under warrantee due to pitting. No mention of pads. New discs now have minor pitting. But out of warrantee, so not bothered. My 17 year old Honda has no pitting on the discs, and is used more when salt on the roads than the GS.

 

[dirtydog]

My front discs were replaced under warranty at 8k (warped), they done the pads too, free of charge!

 

[blues n twos]

Jeezus - £18 a pair from Steptoe.

Yes I know

Was up at North Oxford B*W and needed some so I went for it. Strange because they list two types for an 01 bike and when I ordered some Carbon Laraines they sent the wrong ones..... twice

All fitted so the shock has worn off now