New GSA+Recovery truck = very unhappy chap

howdoo

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Picked up my new GSA on saturday afternoon from Jeffries.
Went to the Lake District for the weekend and took the panniers off.

This morning went to put them on and the lock barrel fell out of the
o/s pannier - the lock that fastens it to the bike.

I didnt dare risk trying to cable tie the lock in place, so less than 48 hours old and I'm waiting for the wagon to take us home and then the panniers to AJ's for fixing.

Does anyone know where the locks are coded and fitted, ie. Should I be extremely annoyed with BMW or Jeffries? Or both?

An hour ago I rang Jeffries to speak to the man that took my money. He was busy then and hasn't rung me back yet.
Not happy.
 
A recovery truck for a pannier that won't lock on???

I got to say on first reading it looks a bit OTT? Could you not just put the barrel back in or seeing as the lock barrel is out just manually operate the lock with a screwdriver for now??
 
I'd reject the bike and ask BMW to meet your accommodation costs, food and out of pocket expenses....

:green gri

Surely it could have been secured some how, maybe calling a local locksmith for help.

It's unfortunate but shit does happen sadly.
 
Not good , but all you need to do is cable tie the locking mechanism to the pannier frame , i wasn't happy with one of my catches before I went on a 5000 mile trip to Europe and didn't have time to get it looked at . Never had a moments problem ,and some of the roads were rough !!
 
When I were a lad.... I rode my bicycle all the way back from Bilston to Wolverhampton on the back wheel as the front had been stolen following a vicious spoke robbery.

And then there was the time I severed my arm completely off in Transylvania and rode my Triumph all the way home with it tied to the back seat secured only with elderberry twine and freshly pressed potpourri as cable ties and gaffer tape along with punctuation were a figment of my imagination..
 
howdoo said:
Picked up my new GSA on saturday afternoon from Jeffries.
Went to the Lake District for the weekend and took the panniers off.

This morning went to put them on and the lock barrel fell out of the
o/s pannier - the lock that fastens it to the bike.

I didnt dare risk trying to cable tie the lock in place, so less than 48 hours old and I'm waiting for the wagon to take us home and then the panniers to AJ's for fixing.

Does anyone know where the locks are coded and fitted, ie. Should I be extremely annoyed with BMW or Jeffries? Or both?

An hour ago I rang Jeffries to speak to the man that took my money. He was busy then and hasn't rung me back yet.
Not happy.
Click to expand...

A lot OTT

Go to local DIY store.

Get ratchet strap

place around pannier and frame

Tighten

Go home as all is secure
 
:blast :blast Just when I thought things couldn't get any worse in here.
 
howdoo said:
Picked up my new GSA on saturday afternoon from Jeffries.
Went to the Lake District for the weekend and took the panniers off.

This morning went to put them on and the lock barrel fell out of the
o/s pannier - the lock that fastens it to the bike.

I didnt dare risk trying to cable tie the lock in place, so less than 48 hours old and I'm waiting for the wagon to take us home and then the panniers to AJ's for fixing.

Does anyone know where the locks are coded and fitted, ie. Should I be extremely annoyed with BMW or Jeffries? Or both?

An hour ago I rang Jeffries to speak to the man that took my money. He was busy then and hasn't rung me back yet.
Not happy.
Click to expand...

I suspect you will live to regret posting this my friend.
 
Things are never that bad that they can't get worse...
 
........would love to be at AJ's when the recovery truck turns up and they find out WHY it has been recovered......:blast

If it's a wind up, yer got me......:thumb
 
Don't know , I once had a wing mirror slacken off and the AA chap fixed in as soon as he stopped crying..............
 
I recall Tom ( Indecisive) calling out BMW assist when he had a blown headlight bulb at one of Whatton's breakfast meets ;)
 
Deak said:
When I were a lad.... I rode my bicycle all the way back from Bilston to Wolverhampton on the back wheel as the front had been stolen following a vicious spoke robbery.

And then there was the time I severed my arm completely off in Transylvania and rode my Triumph all the way home with it tied to the back seat secured only with elderberry twine and freshly pressed potpourri as cable ties and gaffer tape along with punctuation were a figment of my imagination..
Click to expand...

BRIlLIANT
 
howdoo said:
Picked up my new GSA on saturday afternoon from Jeffries.
Went to the Lake District for the weekend and took the panniers off.

This morning went to put them on and the lock barrel fell out of the
o/s pannier - the lock that fastens it to the bike.

I didnt dare risk trying to cable tie the lock in place, so less than 48 hours old and I'm waiting for the wagon to take us home and then the panniers to AJ's for fixing.

Does anyone know where the locks are coded and fitted, ie. Should I be extremely annoyed with BMW or Jeffries? Or both?

An hour ago I rang Jeffries to speak to the man that took my money. He was busy then and hasn't rung me back yet.
Not happy.
Click to expand...

Tosser of the Year sponsored by :tesco and it's only June !!!
 
Nippy Normans supply Touratech, Wunderlich, Desert Fox and many other makes of accessories.
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