NEWBE, 2011 GSA 6MNTHS OLD, OWNED FOR 2 WEEKS, AND IT HEADING BACK TO WOLLASTON

MELLOWYELLOW

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Okay chaps its my round what are you drinking?:beerjug:

1st post............:thumb

Just bought a GSA 2011, 6mnths old 4k miles and its already heading back to Wollaston.:blast

Love the bike, just swapped from an SMT and am over the moon with the GSA. However, from the off on the ride home I could feel vibes through the handle bars. Anyway, I put it down to 'Character' but, I could stand it no more. Got hold of a front paddock stand, span the front up and what dya know the front aint round. The run-out both side to side and up and down is well out to the naked eye. No obvious signs of digs or damage!:blagblah

So a phone call later, Wollaston are making the 800 mile round journey (pick - up, repair then return) which I have to say it quite impressive. Gotta say I can't imagine other dealers offering such back-up. So big thums up from me.:thumb:thumb

My question is, just how rugged are the wheels on these things. Is this an isolated or rare event or do the spoked wheels need regular straightening?

Wollaston say they have ordered a new front wheel for the bike..... I'm glad that aint coming out of my pocket.

Anyway, cheers.:beer:
 
MELLOWYELLOW said:
Okay chaps its my round what are you drinking?:beerjug:

1st post............:thumb

Just bought a GSA 2011, 6mnths old 4k miles and its already heading back to Wollaston.:blast

Love the bike, just swapped from an SMT and am over the moon with the GSA. However, from the off on the ride home I could feel vibes through the handle bars. Anyway, I put it down to 'Character' but, I could stand it no more. Got hold of a front paddock stand, span the front up and what dya know the front aint round. The run-out both side to side and up and down is well out to the naked eye. No obvious signs of digs or damage!:blagblah

So a phone call later, Wollaston are making the 800 mile round journey (pick - up, repair then return) which I have to say it quite impressive. Gotta say I can't imagine other dealers offering such back-up. So big thums up from me.:thumb:thumb

My question is, just how rugged are the wheels on these things. Is this an isolated or rare event or do the spoked wheels need regular straightening?

Wollaston say they have ordered a new front wheel for the bike..... I'm glad that aint coming out of my pocket.

Anyway, cheers.:beer:
Click to expand...


Yep, fair play to Wollaston, bought mine from there, and have never had a problem with them, in fact they've been nothing but helpful:clap:thumb

Saying that, the warranty is always a good reason to buy from a reputable dealer unless you know the bike/previous owner well:bounce1
 
MELLOWYELLOW said:
My question is, just how rugged are the wheels on these things. Is this an isolated or rare event or do the spoked wheels need regular straightening?
Click to expand...


hit a half brick in the road descending the splugen pass on my old GSA. so hard it pulled the bars out of my hand. there was no damage to the rim at all. i was very surprised.

too many are just wonky from the factory.
 
Am i missing something here :blast

It was sold like that FFS, bet they took the bike in for whatever reason and assumed all was OK, no test ride prior to buyer collecting.
Not good enough.
 
Must admit don't see the reason for collecting the bike why not just take wheel to bike, paddock stand etc etc and give it a go, or are their techies so poor they can't feel that a bike is wrong by riding it?
 
Shaun - they're not going to turn up in a van with a handful of tools, a bare wheel and on your street change bearings, spacer, discs, abs ring, tyre and valve onto the 'new' wheel are they?
If they did attempt that I doubt if you'd be impressed.
The issue is surely that our man's bike went out the door no doubt with a 199 point checklist all ticked...

I'm sure we've all had the sheet where the coolant was checked and ticked. Hmm..
 
Why do the checks properly when the new owner will surely tell you if the wheel is bent or the brakes don't work.

The 178 point check bollox is a marketing tool, my mate bought a network Q car and when he had a battery issue a couple of weeks later they told him the battery was clapped, brake pads were knackered, discs buggered and a whole load more and quoted a huge sum for these essential repairs - at which point he pointed out he had only just bought the car from them!

I expect very few dealers do any checks, and test rides are probably extremely rare, they just wash and polish them before sticking them in a showroom with a nice little ticket showing how well "prepared" the bike is and explaining why buying from them brings total piece of mind.
 
The front wheels are very strong, at least on the 1150. I got hit head on by a fiat and the impact shifted it's engine off the mountings. Front wheel on the GS was fine!

I'd check the fork stanchions are both straight when you get it back, just in case it was damaged by an impact.
 
My point is, take the bike which, I have no doubt it will sit in a workshops for weeks waiting for this wheel, basically it should have never left the shoproom in the first place.

As to turning up in a van with tools why not, my mate has a razorback which is a fully kitted workshop roll bike in do work roll bike out.

Hell in my trade my van is fully kitted with all the tools to do my profession so I don't think it is out of bounds for a van to to turn up with a fully prepared wheel, without the need to swop all the parts listed as who is too say which of the parts listed have not been damaged by the wheel being mis-shaped and mis-aligned. What to think the AA RAC do ?

That would be more impressive to me.
 
My used 2008GSA had to have the front wheel replaced under warranty for the same reason. Make sure that your tyre pressure sensors work when the new wheel is fitted (if you have them), mine didn't and needed a second trip to the dealer to code the new wheel to the bike.

Since getting a replacement front wheel I've done nearly 10K miles without further wheel/vibration problems.
 
Rasher said:
Why do the checks properly when the new owner will surely tell you if the wheel is bent or the brakes don't work.

The 178 point check bollox is a marketing tool, my mate bought a network Q car and when he had a battery issue a couple of weeks later they told him the battery was clapped, brake pads were knackered, discs buggered and a whole load more and quoted a huge sum for these essential repairs - at which point he pointed out he had only just bought the car from them!

I expect very few dealers do any checks, and test rides are probably extremely rare, they just wash and polish them before sticking them in a showroom with a nice little ticket showing how well "prepared" the bike is and explaining why buying from them brings total piece of mind.
Click to expand...

I bought a Network Q Astra years ago & attempted to drive it to Scotland the next day :rolleyes:
I knew I had a lemon on my hands right away, but wasn't expecting the fan belt to snap near Stirling.
On the way home I picked a puncture (It happens) but wasn't best pleased to find the spare wheel , wheel brace & jack missing?
They came some cock & bull yarn that it was ex-motability, and so wouldn't expect the owner to do a wheel change :mad:

Off topic I know, blame that bloody rasher for bringing it all back! :P
 
Cheers guys, bit of food for thought.:thumb

Bike being collected tmorw avo, I'll be interested to see how quick they can turn it around.:augie

All that aside, the bike is everything I hoped for. I really enjoyed the SMT, racked up 15k on it but I'm expecting big things from the GSA, other than the bent wheel its all good stuff:clap
 
If Wollaston (are they a BMW dealer) are 400 miles away why not take it to a local to you dealer to have it fixed, then its up the the dealers to sort themselves out surely?
Thus saving your bike disappearing for weeks away giving you an opportunity to strike up a relationship with the closer dealer.
Not to mention saving the planet:blagblah

Everyones a winner:D
 
flatdog said:
If Wollaston (are they a BMW dealer) are 400 miles away why not take it to a local to you dealer to have it fixed, then its up the the dealers to sort themselves out surely?
Thus saving your bike disappearing for weeks away giving you an opportunity to strike up a relationship with the closer dealer.
Not to mention saving the planet:blagblah

Everyones a winner:D
Click to expand...

I did suggest that to Wollaston but they wanted the bike back, also my nearest dealer is around 50 miles away which means a day off work which I just spare at the moment.

I did ask about time scale and they were talking days not weeks, but we'll see.
 
MELLOWYELLOW said:
Okay chaps its my round what are you drinking?:beerjug:

1st post............:thumb

Just bought a GSA 2011, 6mnths old 4k miles and its already heading back to Wollaston.:blast

Love the bike, just swapped from an SMT and am over the moon with the GSA. However, from the off on the ride home I could feel vibes through the handle bars. Anyway, I put it down to 'Character' but, I could stand it no more. Got hold of a front paddock stand, span the front up and what dya know the front aint round. The run-out both side to side and up and down is well out to the naked eye. No obvious signs of digs or damage!:blagblah

So a phone call later, Wollaston are making the 800 mile round journey (pick - up, repair then return) which I have to say it quite impressive. Gotta say I can't imagine other dealers offering such back-up. So big thums up from me.:thumb:thumb

My question is, just how rugged are the wheels on these things. Is this an isolated or rare event or do the spoked wheels need regular straightening?

Wollaston say they have ordered a new front wheel for the bike..... I'm glad that aint coming out of my pocket.

Anyway, cheers.:beer:
Click to expand...

Consider it a right of passage. :D
 
Okay so I have the bike back, in fact they returned it within 4 working day.......all good so far.

They have installed a replacement front wheel with new tyres on front and back free of charge - happy days. :thumb2

However, the chaps at Wollaston did check out my wheel and weren't overly concerned. They stated that it wasn't that bad and the new wheel also had some run out on it...........'they all do that because they are spoked wheels rather than cast and therefore it's almost impossible to get perfectly true' which seems kinds logical.

I span up the front wheel and sure enough there is still some side to side run out. Up and down is pretty good.

First ride today and I can definately feel some wobbles through the bars.

Here are some questions

Are all spoked wheels slightly out (my back wheel is spot on) another BMW deals has confirmed that this is the case

Does anyone else feel the slight wobbles through the bars

has anyone actualy got completely true spoked wheels

Am I being picky.... should I put up, shut up and just the ride the thing? and accept its part of the character?

Great bike by the way, just picked up some nearly new and un-used bargain BMW aluminium panniers off ebay at half the retail price.

Happy days..........even the wobbles aint spoiling things:thumb2

cheers guys:beerjug:
 
i've not checked the run out on my 2011 GSA, but it does not wobble.

my old 2007 GSA did not wobble, and had virtually no run out on the original wheels, or the second rear, replaced under warranty for a corrosion issue.

having said that, i have seen/heard of a few bmw wheels not being true. IIRC bmw's idea of an acceptable wheel is 2mm run out :eek:
 
tyres.... again?

Not on continental trail attack tyres are you?

If you are, search trail attack wobble.

Roger.
 
Nippy Normans supply Touratech, Wunderlich, Desert Fox and many other makes of accessories.
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