PC Crash.... Please help!!

Blue screen

Thanks Ianf for your continued support! Not seen the blue screen again, and can't remember how I got to it before?

Will try the 'last known good config' thingy and see what results. How come the other error message I get (see my last post) says 'run chkdsk' but chkdsk doesn't fix it?


Pondboy: Clicking definately coming from system unit, but thanks for interest.

Will
 
The click might be the HD parking it's heads as it loses it. The reason it warns about checkdisk is that the volume isn't marked clean. This typically would only happen on a proper shutdown rather than a crash.

I think you need to get a fresh copy of windows on a new disk and see how it goes from there.
 
Blue page

Hi Ian... I just had one last go. ended up with the Blue page again.

This is what it said:

Blue page

Problem has been detected etc....

KERNEL-DATA-INPAGE-ERROR

If this is first time etc. etc

Technical information:

*** STOP: 0x0000007A (0xE1B804A8, 0xC000000E, 0xBF91AC5A, 0x1689A860)

***win32k.sys - Address BF91AC5A base at BF800000, Datestamp 43446a58

Beginning dump of physical memory


I had no devices attached to the PC while writing this out, and the system box was happily clicking away throughout.... a double click about once every 20 or 30 seconds roughly.
 
Clicking

It did also run ok when I used the 'last known config' option... once

But when I tried it again it crashed as normal.

As you say Ian.... the clicking is definately the HD parking... because on the twice it worked almost correctly.... it made the same sound on shutting down.

Will

see previous message please about blue page info.
 
It's a different error this time KERNEL_DATA_IPAGE_ERROR (0x7A) as opposed to the original (0x77).


STOP: 0x0000007A

0xE1B804A8 - pte. not too interesting without the dump.
0xC000000E - ntstatus.h error code.
0xBF91AC5A - not defined for the pte case in the first parameter, might be the process id.
0x1689A860 - virtual address that couldn't be paged. - odd that it's low but the dump would probably explain it.

I'm at home so I'll need to rummage about to find out what the status code is, as it's not one of the ones listed on:-

http://www.microsoft.com/resources/...Windows/XP/all/reskit/en-us/prmd_stp_fvlq.asp

... <more searching>

It's one of the errors on the original link I posted...

If this is the case, the cause of this issue may be determined from the second parameter (the I/O status code) by using the following information that is listed in a "value of second parameter" followed by "general cause" format:

0xC000000E, or STATUS_NO_SUCH_DEVICE: the drive went unavailable, possibly a bad hard drive, disk array, and/or controller card.

That ties up with the clunk noise, it is the disk giving up the ghost and going away, right at the point windows is loading something. I can't explain easily why safe mode runs a bit better though, unless you have some odd virus or real mode loads up a bad driver for the disk.

If it's merrily making this noise all the time it's not happy. To avoid losing any data off it you might want I think you need to stop booting it now.

Get a new disk and re-install windows.
Temporarily mount this one as a slave.
Copy all the stuff you want off it.

or

Find a local who can do this stuff.

I'm not kidding about the booting thing either, if you lose an important bit of metadata for the filesystem on one of these failures it'll be byebye time to all the pictures etc. on the disk.
 
No more boot

Ian,

Many thanks again!

All the tech stuff is way over my head I have to admit.

I'd already decided not to push my luck, and have given up trying any more with it.. it's all unplugged and ready for a new disk.

If this doesn't solve the problem.... I'll buy a new base unit and the new spare HD can go in there as a back up.


Just one question... (sorry) If I buy a new disk..... install in a spare drive bay... which I have... how will i make that the master disk?

Will
 
willstatt said:
Ian,



Just one question... (sorry) If I buy a new disk..... install in a spare drive bay... which I have... how will i make that the master disk?

Will

use the jumpers on the back of the HDDs. set one Master & the other Slave.

BTW put them both on the same IDE cable, don't add to the cd-rom cable.
 


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