Problem with nuisance pop up/malware

[AdrianS]

Hi,
I've seemed to have downloaded a virus/malware or something that keeps popping up a notification every 20 seconds or so.
It is from a company I believe to be ruopor.co.in
Windows defender doesnt recognise it and I cannot find it in apps to delete.
It is very annoying and not sure how to get rid of it.
I'll post a picture of it as a separate reply.

 

[AdrianS]

 

[SOAA]

It could be a web browser based pop up.

What web browser are you using?

 

[Lord Snooty]

Try Malwarebytes, that could clear it for you.

 

[stickywicket]

Super antispyware is also free to download and would probably get rid of it. If not download Avast free antivirus and run that. As LS says above, Malwarebytes is a good program also

 

[wessie]

Malwarebytes are aware of this and give a walk through on how to reset your browsers and then use their tool to remove the infection
https://malwaretips.com/blogs/ruopors/

Apparently this malware can get into Windows, Android and apple devices if one clicks on a fake link in an advert on Facebook etc.

Make sure you download Malwarebytes from the official site not a referral link from the tips website.

 

[AdrianS]

Thanks for the advice. I get very suspicious about downloading anything in case it’s fake and causes more problems. A lot of anti viral programs that advertise “free” will scan the computer and then ask for card details to rectify any problems, or give a free trial when card details are entered and if not cancelled after the free time will start charging.

 

[wessie]

Thanks for the advice. I get very suspicious about downloading anything in case it’s fake and causes more problems. A lot of anti viral programs that advertise “free” will scan the computer and then ask for card details to rectify any problems, or give a free trial when card details are entered and if not cancelled after the free time will start charging.

hence why I said to make sure you are using the actual website for a download.

I could post a link here but it would just be another link on a forum to be nervous about....

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