I finally had a call back from BMW service this morning to tell me that they had spoken to Benham of Wolverhampton's service manager who said bearings are service items which can be expected to fail at any mileage and I should have taken out their extended warranty!
He went on to explain that the cost (£420) is at a level that the dealer is expected to deal with goodwill claims and Benhams are unwilling to make any offer. In view of this there is nothing they can (will) do.
So there you are these bearings are service items.
I think half the problem is Benhams are primarily a car dealership who don't give a toss about bikes, its just a little earner.
Now who can help out with details of a decent independent who can replace this bearing at a reasonable cost? Or is it a job I can do myself? I dont have a fully equiped workshop but I've replaced clutches, brakes etc on jap bikes before.
The bike is an 09 (july 2009).
As the bike is only just out of warranty I would suggest contacting Tim Abbott, the BMW(GB) managing director.
[email protected]

