Any indication from them as to the cause of the fault ?
Repair of my Garmin Zumo 550
- Thread starter Kevin
- Start date
Any indication from them as to the cause of the fault ?
Kevin
Registered user
Nothing said about any damaged or if it was repairable, just a new unit.
The reason I was interested was that the same thing happened to the 550 of a friend of mine and nothing I
could do would get it to turn on. He sent it back to Garmin hoping the €110 would net him a 660, instead
he got a 550 in pristine looking condition, funny thing was it had a load of waypoints from it's previous owner !!!!
So did he check out those waypoints - they might have been nice ladies ............
On the other hand....................
Chewbacca
Registered user
Zumo 500 Repair
Zumo 500 packed in, will not power up with or without the battery, reset attempted with no fix, contacted Garmin via email.
I was told they I would have return the unit for a fixed cost replacement and to phone to avail of this.
Rang support and was the told they do not support the unit and no fixed cost replacement was available
Have to try get it repaired. Common problem I believe, not powering up.
Zumo 500 packed in, will not power up with or without the battery, reset attempted with no fix, contacted Garmin via email.
I was told they I would have return the unit for a fixed cost replacement and to phone to avail of this.
Rang support and was the told they do not support the unit and no fixed cost replacement was available
Have to try get it repaired. Common problem I believe, not powering up.
Rang support and was the told they do not support the unit and no fixed cost replacement was available
If I were you I'd try ringing them again, I was told the same thing a few months ago by one "service advisor" and was told to post the unit to them by another. Worth a shot, but if all else fails DON'T bin it, the LCD/Digitizer, the battery and the unit case is worth something.
chad
Registered user
mine went tits up today 
, on start up it gets to loading the maps then shuts down so i will be on the phone to Garmin on Tuesday 
, on start up it gets to loading the maps then shuts down so i will be on the phone to Garmin on Tuesday
chad
Registered user
phoned Garmin yesterday , and sent mine off to them today £110 for an exchange and my lifetime mapping moved to the new unit
Happy Daze
Happy Daze
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