sven
Registered user
I like to strike a happy medium, but a few folk on here seemed outraged that my last Spanish trip involved sightseeing and posh hotels rather than 12 hours riding per day and sleeping in a ditch 
RiDE Guide to Europe
- Thread starter Simon W
- Start date
Simon. I placed an order for the Ride Europe magazine and completed the form with all my details including my CC details for payment, I then received confirmation of my order. Since then I have had two requests to complete my order.
"Hi John,
We noticed that you never came back. There's still time to take up this offer, or continue to browse the site for something else.
At greatmagazines.co.uk we offer the lowest prices on our magazines, and offer free UK delivery.
If you have any questions, please do not hesitate to call us on 0844 543 8008 or email [email protected].
We hope to see you soon."
Is this site safe?
"Hi John,
We noticed that you never came back. There's still time to take up this offer, or continue to browse the site for something else.
At greatmagazines.co.uk we offer the lowest prices on our magazines, and offer free UK delivery.
If you have any questions, please do not hesitate to call us on 0844 543 8008 or email [email protected].
We hope to see you soon."
Is this site safe?
i got the same email, but I'd already rung great magazines earlier and confirmed my order. btw, that call took 20min queuing time, try ringing at 8am
Real easy to buy in Sainsbury....................none of this online malarkey
As a subscriber my copy arrived yesterday and have to say the supplement is excellent. Very pleased.
Real easy to buy in Sainsbury....................none of this online malarkey
yes it is if you remember, take out a subscription, its cheaper and it is nice when it pops through your letterbox which is typically on a Saturday!
Copy ordered.
The only reason I ordered on line is, I tried WH Smiths, Tesco and Morrissons then gave up/in.
If I wanted a subscription I would have taken one out, but not now!
If I wanted a subscription I would have taken one out, but not now!
yep me too, except so far i have had five emails, effectively saying the order needs completing, altho i also have an email confirming the order. when i spoke to the subscription dept ( one of the few options there is on their answering system) I am told its "because I must have opened another page accidently" and is not them trying to get me to take out a subscription.................even tho I made sure the correct " no marketing" boxes were checked or unchecked..
not an issue, they are now blocked direct onto junk
Yep! Just seems like shoddy practice. I sent an email to them and received an automated response,
Dear Sir / Madam,
Thank you for your email.
We are dealing with your request and will be in contact with you shortly.
Kind Regards,
Customer Services Team
Still waiting :-(
Dear Sir / Madam,
Thank you for your email.
We are dealing with your request and will be in contact with you shortly.
Kind Regards,
Customer Services Team
Still waiting :-(
We'll got a reply today BUT not what I was wanting.
"Thank you for your email.
May I kindly request you please provide as much information as possible to assist you further:
Billing name and address:
Delivery name and address:
If any address has recently changed please confirm both old and new details.
Please do not hesitate to contact me for any further assistance.
Kind Regards,
Lucymay "
May just be a hick up, it does happen but poor response doesn't do them any favours :-(
"Thank you for your email.
May I kindly request you please provide as much information as possible to assist you further:
Billing name and address:
Delivery name and address:
If any address has recently changed please confirm both old and new details.
Please do not hesitate to contact me for any further assistance.
Kind Regards,
Lucymay "
May just be a hick up, it does happen but poor response doesn't do them any favours :-(
shit service 084 number
gave up on em
gave up on em
We'll it arrived and have to say a cracking mag with lots of rides to browse. Shame about the worry that I'd maybe given my CC details to a rogue website, where as a quick response would have put me at ease....Never mind 
got it
I received my copy through the mail yesterday. A great guide to some fantastic routes. I look forward to planning a few trips to Europe with it.
I just need to work out how to download the routes...
I received my copy through the mail yesterday. A great guide to some fantastic routes. I look forward to planning a few trips to Europe with it.
I just need to work out how to download the routes...
Simon W
Registered user
Glad you've got the copies eventually guys - and sorry about the buying process. That's not something we are involved in (beyond passing on complaints) and it does really piss us all off when we hear about our hard work getting ruined by muppets putting people off the product. Normally the system does work smoothly, but I guess we only see the weakness when it gets overloaded or busy. Sorry again. If you do one of the trips and enjoy it, do drop us/me a line (likewise, if you find some extra gems I can include on another trip). It really does raise the spirits when someone sends in a pic, saying "this was on the trip you recommended". Hope you have a great ride out of it.
ordered on the 12th. still not here. sent an email yesterday asking where it is; just got one back saying it was despatched on the 12th. and allow 10 days for delivery
10 days? what post system are they using ffs. sent an email back telling them they must be having a laugh. not very good service to say the least. not your fault i know Simon so not having a go at you.
16 days and still not got it. asked for my 6 quid back now 
bugger of it is, i had a good read through a copy at Chester train station while i was waiting for someone
bugger of it is, i had a good read through a copy at Chester train station while i was waiting for someone
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