Service Schedule Query

[Rasher]

Does anyone know what is on a 6k service schedule?

Went to look at bike I am buying last Sunday and dealer told me they had just done the 6k and yearly service,

The bike was nice and clean, oil filter looked new, but the brake calipers were quite grotty, in partical the pins the pads slide on, I would have thought these should be cleaned as part of the service.

When questioned they said the brakes are "checked" and were "fine".

I am no mechanic, but thought the idea of a service was preventative maintenance and not a case of seeing what has broke since the last visit.

This is why I tend to service my own bikes, but nderstand BMW's suffer more without dealer history, I do not mind paying dealer prices if the work is done properly, but my fear is they never do more than change oil and filter whilst often charging for "book hours" on a schedule they pretty much ignore.

Anyone know of a dealer near Oxford that will do the job properly in future?

 

[Toad]

Generally NOG have a good reputation

The service schedule is here

 

[Nice 'n' Fat]

I think the assumption is that the OP is talking about NOG as he is based in Oxford but as far as I'm aware NOG aren't open on a Sunday so I don't understand how he could have viewed a bike there when they are closed?

http://www.oxfordbmwbikes.co.uk/about-us/

 

[R17GSR]

The brakes wont be stripped for a service, just checked for operation and visual inspection of the pad thickness.

 

[Rasher]

Bike is coming from Cotswold, not NOG.

I was just surprised not to see the pad pin cleaned and copper-slipped, was not expecting full brake overhaul, but a quick bit of cleaning and a dab of the slippy stuff would have only taken 10 minutes.

My concern is dealers always miss the scehdule extra's such as fork oils, coolant, brake fluids etc. and just changed oil and filter but charge for full scehdule.

If they cannot be arsed to spend 10 minutes on the brakes I cannot really trust them to have changed FD oil, and when you can't trust the dealer what is the point paying them, especially as I would only do the job again myself to be sure.

Not even picked it up and I already need to do an FD oil change as I suspect they did not bother, their attitude is "well you have a warranty" - not much use if it fails as I set of for the Alps and I end spending my two weeks holiday sat home while they try to fix my bike.

Certainly will not be letting them near it ever again!

 

[Wapping]

Blimey, after prolonged navel naval gazing (and not yet even picked the bike up) and already pissed off with a dealer. No doubt they will miss you, too.

As it is only 10 minutes you can check them yourself.... as you will be doing anyway no doubt as the service intervals are every 6000 miles.... Who knows they could be fine at service time (either the brakes work properly or they do not) and be cruddy two thousand later, or maybe two and a half or or three and a quarter or five? Who can tell.

PS The BuMW 1200 callipers take in a fair amount of crud. You will probably get a sticky pin or two. Get friendly with the brake cleaner seller.

PPS It appears you are an IT guru. If only you careful application and insistence on things that are supposed to work, be delivered on time fully functioning, at a decent price and then keep working could be applied more broadly and rigorously amongst your colleagues. The world at large would then be a happier place.

 

[blueboyxyz]

just picked mine up from it's 600 mile service, i asked them to change the tyres monitors from bar to psi for me seeing as its already plugged into the computer, and for pressing a few buttons they've charged me £7.34, thanks benham bmw


martin

 

[Wapping]

just picked mine up from it's 600 mile service, i asked them to change the tyres monitors from bar to psi for me seeing as its already plugged into the computer, and for pressing a few buttons they've charged me £7.34, thanks benham bmw


martin

Learn that one bar = 14.5 psi (call it 15 for cash) and you will save yourself money.

Parts of BuMW's chain are like IT wallers and maybe anyone else for that matter.

If they know how to do do it (and can) but you do not, they will charge you to carry out your wishes. It is what makes the world go around, supply and demand.

 

[AberdeenAngus]

The art of preventative maintenance is not to pull stuff apart if you can help it.
More chance of introducing a fault than there is of finding one.

 

[skywalker]

No where on any BMW service schedule does it state "thou shall strip & clean calipers on a service"
The more astute dealers will assess the state of the calipers at the time & inform the customer that extra work will be reqd which of course would be chargeable.
Given the state of some bikes that come in for service why should the dealer waste time doing something for nothing when the rest of the bike leaves a lot to be desired
In reply to Ninjabiker -They're taking the piss - its already hooked up so why alienate the customer over something that takes a couple of minutes.

 

[FERRET]

Benham Wolves! bunch of tossers, in the proper sense of the word, would never return there

 

[blueboyxyz]

Benham Wolves! bunch of tossers, in the proper sense of the word, would never return there

correct, won't be going back there in a hurry


martin

 

[Nice 'n' Fat]

just picked mine up from it's 600 mile service, i asked them to change the tyres monitors from bar to psi for me seeing as its already plugged into the computer, and for pressing a few buttons they've charged me £7.34, thanks benham bmw


martin

Now you see when I had my GSA in for it's 6000 mile service at NOG many years ago they (at my request) changed the clock from 12 to 24 hour cycles plus I noticed my number plate had started to delaminate which they also changed and all this was done willingly and FOC

Rasher ..... I can highly recommend NOG and suggest for your next service you give them a try

 

[Rasher]

PPS It appears you are an IT guru. If only you careful application and insistence on things that are supposed to work, be delivered on time fully functioning, at a decent price and then keep working could be applied more broadly and rigorously amongst your colleagues. The world at large would then be a happier place.

That's because most of my so called "Colleagues" either bodge as badly as the average main stealer, or are told to rush the job, p*** poor planning and all that.

OK so NOG to get book stamped, then do the bloody job myself as it is the only way to get anything f***** well done properly these days

 

[Nice 'n' Fat]

I don't think that's going to work somehow

 

[skywalker]

OK so NOG to get book stamped, then do the bloody job myself as it is the only way to get anything f***** well done properly these days [/QUOTE]

And then receive a visit from the fraud squad as you'll no doubt advertise it with a dealer service history if NOG were daft enough to stamp your book for you when you eventually come to sell it.

 

[Rasher]

I meant pay them to do the service and then take the bike home to finish the damn job

 

[AberdeenAngus]

And then receive a visit from the fraud squad as you'll no doubt advertise it with a dealer service history if NOG were daft enough to stamp your book for you when you eventually come to sell it.

Yeah - the fraud squad do that sort of thing. They have a whole department for chasing up moody service books.

 

[Myke Rocks]

I think you misunderstand things

The principal function of a BMW motorcycle service is to extract the maximum amount of money from the wallet of the payee for the minimum amount of effort.

Having said that, a service does not normally include polishing brake components on any vehicle, just a visual check of remaining pad life, and whether the remaining pad will last to the next scheduled service.

As others have said, if it ain't broke, don't fix it!

Myke

 

[Rasher]

This is more a trust issue, if you never clean the calipers they will eventually aeize up possibly forcing a roadside clean, or worse leaving you stranded, I am appaled that these are not on a schedule.

May as well leave the oil in as well, the conrod will fly through the crancase, or pistons seize solid when it stops lubing properly.

The max money / min effort is my real concern, replacing FD oil adds an hour to the service, how do I know they have really changed it and not just charged me an extra £70 to leave bike sat round back of workshop for an extra hour?

The bike I am picking up has been serviced for them to sell, so could have had an even more slap-dash service than usual as nobody is paying for the work.

I also see the BMW dealers never have observed workshops, I used to know several dealers where once upon a time you could see your bike being worked on, the Carnell / Motorcycle City type box-shifting outfits put most of them out of business with cheapo prices and rip off servicing.

With a recession the pressure will be on all these departments to rake in more cash for less effort, putting up prices is tricky when times are hard for owners, so cutting corners is very tempting.