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[Humbug]

As a few of you may know, I have had some issues with CW Motorcycles and BWM customer service.

After contacting Wally at CW's (as recommended by somone from this forum - incidentally I have never met Wally) I was able to resolve all my issues with CW's. So it's a big, big thank you to Wally and all the boys at CW's and it's big thumbs down to BWM customer service who took nearly 6 weeks to reply to my letters.

I have now seen some of the legendary service for which CW's are famous and look forward to a long and happy relationship with this dealer.

So, credit where credit's due!



Andy

 

[JohnnyBoxer]

As a few of you may know, I have had some issues with CW Motorcycles and BWM customer service.

After contacting Wally at CW's (as recommended by somone from this forum - incidentally I have never met Wally) I was able to resolve all my issues with CW's. So it's a big, big thank you to Wally and all the boys at CW's and it's big thumbs down to BWM customer service who took nearly 6 weeks to reply to my letters.

I have now seen some of the legendary service for which CW's are famous and look forward to a long and happy relationship with this dealer.

So, credit where credit's due!



Andy

You're lucky Andy, you got a written reply from the arrogant people @ BMW Customer Services

 

[Humbug]

You're lucky Andy, you got a written reply from the arrogant people @ BMW Customer Services

Yes, but I did have to write to them four times.

Andy

PS They gave me a full tool kit as a softener though!