SPORTOURING.COM (now with a happy ending)

[Canuck]

(well, apart from being Welsh)

That's okay... I'm sure, with him being Welsh, that you can legally shoot him in the back with a bow and arrow. There may be some parameters that need to be met first but with determination I'm sure you can make anything happen!

 

[D6]

Hi All, thanks to everyone for their comments both good and otherwise. It's extremely important that this sort of thing is brought to my/our attention as soon as possible and I thank you for that.



On the subject of Grip Puppies, I have to advise that as of yesterday, we are back ordered on these for a week or so!



All the best, speak soon,
Mike.

why are you still selling them on ebay then with no warning of this then?,a polite email telling me this would have been nice,,,, iv been waiting for mine around 2 weeks,
i HAVE emailed you too, no reply

 

[D6]

update of this company, still waiting, (around 5 weeks now, ) managed to get ONE reply around 3 week ago saying he would sort it,,,,
still no grip puppys, or a reply to the THREE emails i sent,,,,
sorry,,,
a massive thumbs down for sports touring .com,
wont use em again...not that iv managed to get owt from them THIS time

 

[Monty]

I would suggest calling Mike. It has always worked for me, and with email you never know when / if someone has read it.

Cheers,

Matt

 

[Ash]

update of this company, still waiting, (around 5 weeks now, ) managed to get ONE reply around 3 week ago saying he would sort it,,,,
still no grip puppys, or a reply to the THREE emails i sent,,,,
sorry,,,
a massive thumbs down for sports touring .com,
wont use em again...not that iv managed to get owt from them THIS time

From: Sportouring ([email protected])
Sent: 29 June 2010 14:32:51
To: 'ASH

Thanks Ash, they should be with us this week. I'm processing all the orders right now so we can get them right out.

Hope that's OK.

Speak soon,

Mike.



Ride safe,

Mike, Ian and team.



Tel: 01443 742421

Fax: 01443 740202

 

[D6]

I would suggest calling Mike. It has always worked for me, and with email you never know when / if someone has read it.

Cheers,

Matt

its a business,they read emails, one of my emails got replied to,(but only after a complaint to ebay) why shouldnt the rest get answered?,,,iv emailed through ebay, direct, and through the complaints procedure
ASH
"should be with us this week"that was told to me over 3 weeks ago!!!!
very nice email you got off him, shame i havnt recieved one too .
stick up for them, but iv had nothing but poor service,
and you havnt got yours yet either

 

[Sherrif]

Any update on when the puppies are to be sent out ?

 

[Ash]

its a business,they read emails, one of my emails got replied to,(but only after a complaint to ebay) why shouldnt the rest get answered?,,,iv emailed through ebay, direct, and through the complaints procedure
ASH
"should be with us this week"that was told to me over 3 weeks ago!!!!
very nice email you got off him, shame i havnt recieved one too .
stick up for them, but iv had nothing but poor service,
and you havnt got yours yet either

not sticking up for them
just showing an email i got.

 

[Ash]

Any update on when the puppies are to be sent out ?

Read my email or ring them.
http://www.ukgser.com/forums/showpost.php?p=2390904&postcount=45

 

[D6]

not sticking up for them
just showing an email i got.

no prob ash
but i shouldnt take too much notice of the email,,,

 

[D6]

it appears ebay has refunded my money as sportstouring never answered THEM too,
ill avoid them like the plague from now on, and go to somewhere where they value customers,,,
not a very good company in all,,
and a not so very happy ending for quite a few people judging by some of my pm,s on this site and others

 

[Ash]

From: [email protected]
To: ash
Subject: RE: Website Form Submission
Date: Tue, 13 Jul 2010 16:57:43 +0100

Hi Ash all grip puppies went out today in the post



thanks



Ian



Ride safe,

Mike, Ian and team.



Tel: 01443 742421

Fax: 01443 740202

mailto:[email protected]

Only time will tell if they arrive

 

[SamD]

From: [email protected]
To: ash
Subject: RE: Website Form Submission
Date: Tue, 13 Jul 2010 16:57:43 +0100

Hi Ash all grip puppies went out today in the post



thanks



Ian



Ride safe,

Mike, Ian and team.



Tel: 01443 742421

Fax: 01443 740202

mailto:[email protected]

Only time will tell if they arrive

Let's hope mine did too

 

[Ash]

Let's hope mine did too

my reply to his email

RE: Website Form Submission‏
From: ASH
Sent: 13 July 2010 19:56:54
To: [email protected]

thank you.
PS
your non reply to emails and to keep customers up to date is doing you no favours.
whether you care i no not.




PS
I have sent a few emails

 

[SamD]

Arrived this morning

 

[Sherrif]

Arrived yesterday

 

[Ash]

Arrived this morning

+1
letys hope our delays were a one off.
but the way in which emails do not get answered is piss poor
Well they sometimes answer them when you pester them.

 

[SamD]

+1
letys hope our delays were a one off.
but the way in which emails do not get answered is piss poor
Well they sometimes answer them when you pester them.

Yup, and not much better on the phone to be honest.

Still, it's a great product IMHO, and as you say let's hope it's a one off

 

[Ash]

fitted mine this afternoon. WOW!!!!!
they really help with the vibes that come through the bars.
Now i know i have bad hands and are prone to numbness, but never felt much with the 1150.
a quick blast to southsea and a vast improvement.
just a shame my brain is in my arse
http://www.ukgser.com/forums/showpost.php?p=2408044&postcount=1

 

[PeterNI]

just a shame my brain is in my arse

Now there is a surprise. I wouldn't have thought that

I purchased two sets of puncture kits from the above mentioned comapany, 5 weeks later 2 kits arrived but the wrong ones. The cheaper option came, a phone call to the seller resulted in lots of empty promises. I am still owed money and will never deal with them again.