- Joined
- Jan 9, 2004
- Messages
- 26,903
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I wasn't having a go at you or the other tapatalk users really, but working in IT I know how frustrating it can be when the perception of 'fault' doesn't match the reality.
Going back a few years when I was working for an ISP we had a whole Science Park lose connectivity. 40 or so bio-medical and life sciences companies who were down. You can imagine the cost per hour of the lost productivity.
Of course I get the call because we provide the internet, and the internet isn't working. Our tech team can't remote into anything at all. We can't even see the network. I'm closest to the site so I drop everything and go straight there.
I spotted the problem immediately as I drove in to the site and had to try to wipe the smugness off my face when I met with the landlord.
Landlord starts the usual predictable flapping tirade of 'how could you let this happen?' type stuff and when I got my turn to reply I calmly pointed out that the reason I'd suggested they have a secondary backup connection for the site which was deemed too expensive was exactly for situations like this.
Another lot of flapping from the landlord followed by me saying that the reason we'd provided them detailed mapping of the ducts was precisely so that they wouldn't go putting diggers to work right over the fibre path....
There was a bit of a silence as the reality started to dawn. Suddenly the £300/month for a second line didn't seem expensive and perhaps there was a reason I'd sent the ductwork plans, and perhaps it wasn't my fault they'd severed their own connection with a JCB....
How long will it take to fix?
Dunno, you've dug through the Openreach bit not ours. Ask them. Normally a couple of weeks....
We did sort them out and put in a temporary (expensive) measure the next day
Anyway...
Maybe try something like Forum Talker instead? I've never used it and don't know if it supports webp or if it's any good, but it comes up as an alternative to Crapatalk.
Going back a few years when I was working for an ISP we had a whole Science Park lose connectivity. 40 or so bio-medical and life sciences companies who were down. You can imagine the cost per hour of the lost productivity.
Of course I get the call because we provide the internet, and the internet isn't working. Our tech team can't remote into anything at all. We can't even see the network. I'm closest to the site so I drop everything and go straight there.
I spotted the problem immediately as I drove in to the site and had to try to wipe the smugness off my face when I met with the landlord.
Landlord starts the usual predictable flapping tirade of 'how could you let this happen?' type stuff and when I got my turn to reply I calmly pointed out that the reason I'd suggested they have a secondary backup connection for the site which was deemed too expensive was exactly for situations like this.
Another lot of flapping from the landlord followed by me saying that the reason we'd provided them detailed mapping of the ducts was precisely so that they wouldn't go putting diggers to work right over the fibre path....
There was a bit of a silence as the reality started to dawn. Suddenly the £300/month for a second line didn't seem expensive and perhaps there was a reason I'd sent the ductwork plans, and perhaps it wasn't my fault they'd severed their own connection with a JCB....
How long will it take to fix?
Dunno, you've dug through the Openreach bit not ours. Ask them. Normally a couple of weeks....
We did sort them out and put in a temporary (expensive) measure the next day
Anyway...
Maybe try something like Forum Talker instead? I've never used it and don't know if it supports webp or if it's any good, but it comes up as an alternative to Crapatalk.
browser?
in my mouth even thinking about holding an iPhone. 
