USB - device links but not shown in Explorer

[andysdad]

I have an Archos 1 Vision 4GB MP3 player - when connected to Windows 7 Pro 64-bit, it shows in Device Manager under Disk Drives as a USB Device but not in Explorer (so I cannot drag/drop files to it).

Have uninstalled Driver, Updated Driver, Googled for ages but no ideas.

All suggestions gratefully received (as long as they are clean!)

A

 

[getalife]

Try right click on computer (on start bar)
Manage
Storage - Disk Management
See if it is listed on bottom of screen
If so Right Click and give it an unused Drive letter

 

[andysdad]

Thanks

Getalife, but the disk is visible and online but with no Letter. Trying to assign one the operation fails with the message -

The operation failed to complete because the Disk Management console view is not up to date (etc.)

Tried Refresh, tried Restart Disk Mgt and tried PC Restart; still the same.

Stumped again.

A

 

[getalife]

Sometimes have problem with USB ports getting confused. Option is progam called USBDView (google it) which can remove old drivers and then you can try again, or even try a different USB port, but as you say the drive is seen, so maybe red herring.
I'll have a word with IT lad at work on Tuesday, as Bank Holiday Monday/ tomorrow/today/yesterday - sorry get confused with Aussie time - (niece in Hornsby NSW)

Dave

 

[andysdad]

Thanks again

Dave - if your IT guys can help it would be great.

I've tried using DISKPART in CMD line to assign a path, but the volume is not visible.

This is how the Disk shows (as Disk 1 = 3.8GB) in Disk Management

Cheers

A