I am getting really concerned now. I have had nothing but great service from this dealership - although I love my bike it has been less than perfect, but the staff have always been superb. There are now only three people left out of the original team that were there when I took delivery two years ago and the fact that there is now about six people running a dealership of this size is worrying when you consider the size of it. What happens when someone is sick, or has a holiday?
It is too much for people to placed under this much pressure, Manchester is a large and important catchment area for BMW and the hierarchy at Williams should realise this and try harder to retain the excellent staff that seem to leaving at an alarming rate.