Windows Vista and Mapsource V8

[parkys100]

Loaded V8 mapsource onto brand new Mesh PC all fine ,when I attempt to open mapsource an error message box "access denied when mapsource tried to read from the registry" and will not open .If i retrace my steps and open mapsource as an administator it will open mapsource ,when i attempt to transfer to 2610 unit the PC cannot find the unit but recognises hardware has been introduced ,please has anyperson had similar problems with Vista ,works fine on old PC with XP system?

 

[Blackal]

Same thing happened to me when I first tried to install on Vista - I think it requires that it is located in the default location.................

Anyway - Garmin sent me the following, which worked.

1. Uninstall MapSource using the Windows Add/Remove Program utility found in Control Panel. Windows vista select control panel home>programs>uninstall a programme.

2. Go to Registry Editor (found in Run by typing regedit then pressing OK.

Windows vista select the windows logo(bottom left) and type "regedit" without the quotes in the start search option box. Remove the GARMIN keys found under the software key in both HKEY Current Users and HKEY Local Machine (may not be in HKEY Local Machine but still check)

3. Re-boot computer letting harddrive(s) completely shutdown and then manual turn the computer back on after 30 secs.

4. Reinstall MapSource to a new directory on the harddrive (i.e., c:\mapsource)

5. Repeat step 3.

6. Install current MapSource update, available for download from the Support section of our website http://www.garmin.com/support/download.jsp

7. Re-boot computer letting harddrive(s) completely shutdown and then manual turn the computer back on after 30 secs.

8. Run MapSource!



Al

 

[PDiddy]

Alternatively you could right click the programme icon and select “Run as Administrator”

 

[parkys100]

THANKS FOR A QUICK RESPONE JUST A RIGHT CLICK AWAY DOES NOT SOLVE THE FIND UNIT PROBLEM, SO NEED TO FIND A CORRECT FIX WILL TRY THE GARMIN ANSWER FIRST

 

[Fanum]

IIRC, there's a specific version of mapsource required for Vista, downloadable from the Garmin downloads page