Wireless route - upgrade?

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Hi

I have a small business, just me, and up to October last year I had a desk top computer attached to a small business server and two laptops which would connect remotely and sync "My Documents" folder in all cases. I could also connect remotely when working away. Now In October the IT firm I use to look after everything, upgraded my whole system, I put my emails in the clound and did away with my server and instead use a NAS drive, but I am having problems connecting the laptops to sync and with remote connection.

The wireless router I am using is the same one I had wih my old system, but the IT company are saying I need to upgrade it. But if it worked before why doesnt it work now, they are saying something about VPN? Are they lift my leg?

Thoughts appreciated.

 

[shugie]

Hi

I have a small business, just me, and up to October last year I had a desk top computer attached to a small business server and two laptops which would connect remotely and sync "My Documents" folder in all cases. I could also connect remotely when working away. Now In October the IT firm I use to look after everything, upgraded my whole system, I put my emails in the clound and did away with my server and instead use a NAS drive, but I am having problems connecting the laptops to sync and with remote connection.

The wireless router I am using is the same one I had wih my old system, but the IT company are saying I need to upgrade it. But if it worked before why doesnt it work now, they are saying something about VPN? Are they lift my leg?

Thoughts appreciated.

Possibly not, if you used to use the Remote Web Workplace to access your system remotely, and now you use a normal VPN connection, you may have a problem. Some domestic type routers do not support the GRE protocol required by VPN, but not used by RWW -I usually suggest a Draytek router to resolve this problem.

Although since you can access your emails via the cloud, if you have a Netgear NAS, you might be able to use their remote service offering with your existing router, I don't think it uses VPN at all.

 

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Cheers Shugie