Out on the bike yesterday and at the end of the day I had an engine warning come up on the TFT screen and the engine icon illuminated permanently. Luckily I was only 3 miles from home. I've not had the bike two weeks yet, I called Cotswold BMW and they recommended calling BMW Recovery. I gave them a call and was sent a link by text to full in some details and not long after I had a call and they advised me that somebody would be at my house within 90 minutes. Not long after I was sent a link which showed me in real time where the technician was and how long it would be before he arrived, all very impressive, and he arrived very much inside the 90 minutes originally forecast.
Laptop plugged into the OBD and he quickly diagnosed a sticky exhaust valve even though the bike has only done 7000 miles. He was happy for me to watch what he did and he talked me through it. He told me that it is the return spring that starts to seize up and it just needs copious amounts of WD40 or equivalent and to keep working the spring backwards and forwards until all the crud is released and the spring starts to snap the valve shut on its own accord, it took him about 30 minutes.
He said a lot of the problems occur due to lack of use, my bike is 2021 and 7k is low mileage so that makes sense, what an excuse to go out and get some mileage done! It seems daft that the valve mechanism is not part of the service schedule and at every 6k service I will open it up and give it some TLC to keep it operating freely.
First time I have used BMW Recovery and I was very impressed with the way I was dealt with and the response.
Laptop plugged into the OBD and he quickly diagnosed a sticky exhaust valve even though the bike has only done 7000 miles. He was happy for me to watch what he did and he talked me through it. He told me that it is the return spring that starts to seize up and it just needs copious amounts of WD40 or equivalent and to keep working the spring backwards and forwards until all the crud is released and the spring starts to snap the valve shut on its own accord, it took him about 30 minutes.
He said a lot of the problems occur due to lack of use, my bike is 2021 and 7k is low mileage so that makes sense, what an excuse to go out and get some mileage done! It seems daft that the valve mechanism is not part of the service schedule and at every 6k service I will open it up and give it some TLC to keep it operating freely.
First time I have used BMW Recovery and I was very impressed with the way I was dealt with and the response.