I've got a 1200GSA had it from new since May 2006. After about 2 months of use the paint on the nearside frame near to the pegs (where your ankles would sit) started to rub off. I don't ride with my legs close to the frame and there is always a layer of fabric in the form of my trousers between the frame and any boots being worn.
I took this matter up with my local dealer Clarkes, and their response was the fitment of an entire new rear subframe, which was done in November. Quite a drastic step I thought, but the technical departments said that there may be paint wearing off in other unseen areas so this was the only feasible solution. Simply touching up the affected area may hide other problems on unseen parts of the frame.
As first I was shocked, a bike just 6 months old needs a new subframe as the paint comes off? So I took the matter up with BMW UK, their response, talk to Clarkes as we, quote "are not your contractual partners in this respect" so I did just that and raised the matter with Clarkes, their managing directors response "I have been in touch with a technical representative of BMW (UK) Ltd, regarding your enjoyment being diminished as a result of having the rear sub frame replaced. We both feel that the replacement of the frame while covered by warranty was in fact a matter of wear and tear, caused by the abrasive substance used by off road boot manufacturers".
There's an issue in regards to this response, mainly that I don't wear off road boots when riding my bike, so how has this caused a problem?
As I don't think this bike is fit for purpose (how many of the adverts you see for 1200's have a bloke sat on a mountain wearing said boots, etc) I am now taking the matter through the small claims court to either get the bike replaced or receive compensation for the fact that a new item has effecttively been devalued - would you want to buy abike that has had a new subframe fitted?
I'll keep you all updated as to the outcome from herein.