I don't think its legally possible to ignore something like this, especially if accidents started happening there would be noway they could hide this.
1250 GSA Trophy edition - Recalled today
- Thread starter TheStammeringBiker
- Start date
I don't think its legally possible to ignore something like this, especially if accidents started happening there would be noway they could hide this.
Spoke to main dealer earlier and they have e mailed me back saying 'Software Campaign on the Gearbox Protective Function'
Provisionally booked in on 10th Febuary
See what happens then
Provisionally booked in on 10th Febuary
See what happens then
Victor c
Registered user
bosnjo
Registered user
Just been at the dealer today and spoke directly to the mechanic that I go along with very well. He showed me the bulletin in written form but said could not make me a copy because he's not allowed to. But he let me read it.
It explains very well what it was all of this about. It is traction control software update. So if you go offroad and have traction control off and rear wheel loose the contact with the ground, it will accelerate a lot if you're on accelerator. Then when the wheel makes a contact with a ground, the speed of the wheel is abruptly changed and it put a lot of stress on the drive shaft, U-joints, final drive and even a gear box. In that ocasion, one of those parts may brake.
The software update is to the last version that came out last November. That (November) update makes sure if the wheel lose contact with the ground, it will not accelerate.
The bikes that already had the November update are not included in this recall.
My bike was already booked for mid February for its annual service, so he said not to worry about anything and the update will be done at the service. While we were talking, he showed me one 2019 1250 GSA that was performing the update as it came in today for its annual service. He said it will take 4 hours to update as that particular bike had the firmware version from 2019. The older the version, the longer it takes to update. The bikes with newer versions can take less then one hour. While the bike is updating the software, the mechanics are not supposed to perform any other service on the bike. So they will make the annual service first and after they're done, they will connect the bike to update the software version.
Also, he said, all the 1250 engines on GS/GSA need this update, no metter the production date, except (as I said) the ones with software from November 2022 (that is the latest version). He said, the software updates come out twice a year, November and May every year.
So, our bikes will take this update either in scheduled service or will be called by letter. Because of that, I suggest that owners with second-hand bikes purchased privately and do their own service, call the dealer and check for the recall and book the bike. That is in case the BMW dealers don't have your name and phone number.
Finally, we can look at the bright side of this recall: all 1250 GS/GSA bikes will get the latest software version for free.
It explains very well what it was all of this about. It is traction control software update. So if you go offroad and have traction control off and rear wheel loose the contact with the ground, it will accelerate a lot if you're on accelerator. Then when the wheel makes a contact with a ground, the speed of the wheel is abruptly changed and it put a lot of stress on the drive shaft, U-joints, final drive and even a gear box. In that ocasion, one of those parts may brake.
The software update is to the last version that came out last November. That (November) update makes sure if the wheel lose contact with the ground, it will not accelerate.
The bikes that already had the November update are not included in this recall.
My bike was already booked for mid February for its annual service, so he said not to worry about anything and the update will be done at the service. While we were talking, he showed me one 2019 1250 GSA that was performing the update as it came in today for its annual service. He said it will take 4 hours to update as that particular bike had the firmware version from 2019. The older the version, the longer it takes to update. The bikes with newer versions can take less then one hour. While the bike is updating the software, the mechanics are not supposed to perform any other service on the bike. So they will make the annual service first and after they're done, they will connect the bike to update the software version.
Also, he said, all the 1250 engines on GS/GSA need this update, no metter the production date, except (as I said) the ones with software from November 2022 (that is the latest version). He said, the software updates come out twice a year, November and May every year.
So, our bikes will take this update either in scheduled service or will be called by letter. Because of that, I suggest that owners with second-hand bikes purchased privately and do their own service, call the dealer and check for the recall and book the bike. That is in case the BMW dealers don't have your name and phone number.
Finally, we can look at the bright side of this recall: all 1250 GS/GSA bikes will get the latest software version for free.
Kawasaki do not ignore issues. I have had a 2009 ZX10R which was recalled for a regulator replacement, 2017 ZX10R was recalled for a 2nd gear cog replacement and my Z H2 has had 2 recalls, oil pressure valve and cam chain adjuster. Stuff happens
Thank you for this very full and comprehensive explanation of the issue at hand. One would imagine that there are no further posts necessary to this thread and all BMW/dealer knocking will now fade away..
Alan R
Brilliant and thank you for the information.....the fact its offroad puts my mind at rest and as someone mentions gets me a free update. Probably end up spending some money though whilst I browse around the bloody shop.
p5taylor
Registered user
that’s because jap bikes are built better than beemers.
Everyone's entitled to there opinion!
Heard nothing from the dealer, they’ve had it since 3pm yesterday, was promised it would be the first bike in the workshop today. Wasn’t expecting it delivered back today but the lack of any update is a bit crap.
Good thing the weathers sh*te!
Good thing the weathers sh*te!
Thank you for these information.
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Eddie Deguello
Registered user
Yup, that shows 'Recall code 0000232600' for mine, 2021 R1250GS Adventure TE. I'm not about to start launching it off any jumps, so I'll probably just wait until it's due for a service.
Yes at Chester
Was using Williams Manchester for servicing but this free and only a 45 mile round trip instead 110
Will see what price service is when time comes
Williams have been much better value for servicing even factoring in the travel over the previous Ellesmere port dealer
There is a also a motorcade in Shrewsbury now
Halloween jones have been great for car servicing over the last 10 years
Victor c
Registered user
Yes, but I was always told never buy a new GS on launch as it’ll be full of snags.Wait until the model is well established .Yet the new 1300 is just around the corner and they’re still design finding faults with the current model, my bike included.
This will definitely be my last BMW.
Sad to say but me too. My GS and V85tt are same age, same miles. My GS is 6th BMW and had the worst reliability. My V85 has been faultless and it's the bike that's done the winter miles! I expected more from a "premium" brand. I can't even say mine is a "new product" as it is a run-out model 1200 GS from 2018. Both the GS and V85tt are on 20k miles, and the GS needs to go back yet again to the dealer before my next trip (4th time) - glad I extended the warranty after the 3 years
It's annoying because the GS does so many things so well...
Just had the call....looks like Feb before it can be done and they will come and collect/drop off and whilst its in I might as well get the engine oil done ready for spring
tw99
Registered user
I guess all the people still complaining must do a lot of extreme off-roading then ? Because if you don't, why do you even care if/when your bike gets fixed ? I'd happily leave mine to the next service in 11 months time because I know I won't encounter the problem.
Exactly and they happily explained its an offroad problem so I'm not fussed.
