Well there's the rub. Me, I'm caught right in the middle of this mess. Back in April I had a couple of eye opening test rides on the new RT. Fell in love with the little beauty and ordered an all singing all dancing example. Got a great deal from Rainbow for my 2010 30th anniversary GSA and started to plan 6000 miles of summer tours with my old mate. Sold of all my GS bits and bobs, including sat nav, on the forum here. Two weeks before collection all this crap kicks off and my RT is grounded in Germany. So "TJ" what the feck you going to offer me? No nothing, I've still got my bike. What about my cancelled trips? Yeah thought so!
Where did six months come from - I'll tell you - Two months product redesign and manufacture, at least 2 months testing and development, then two months production and distribution! I can see why Rainbow have mentioned to AHaywood that all RT's mighty being sent back to Germany. Crush and start again!
So what part of I don't know what's going on did you not understand? Bigdave, you still have your current bike so why have you cancelled your trips?
The agreement to buy the bike is between you & your supplying dealer so you are right as I am going to do nothing for you as you're not one of my customers.
I am looking after my own customers which I have done via loan bikes, brand new R 1200 GSTE's with luggage etc.
Some of my customers also have foreign trips organised & I have arranged alternative transport so they can still go on holiday. This includes 2 customers who were due to collect their new bikes this month but haven't been able to do so, as well as the ones who have already taken delivery of them. This is what I do for my customers. If they incur charges changing insurance from their own bikes, I pay it.
You have ordered the bike from Rainbow so there is your first port of call.
There will be information coming next week but if any dealers have told you what might be happening, it's unconfirmed. 6 months to fix it, 9 months to fix it, "crush" them in Germany! Where do you come up with it?
You have trusted BMW Motorrad dealers in the past otherwise you wouldn't be riding their bikes. So, rather than sitting on this forum & getting yourselves & other owners/forum members worked up, get in touch with your local dealer & see what can be done to help in your situation.
Please all of you, be patient & if you do want to have a go, do some homework first.
If you would all like to carry on with this thread then so be it, I will bow out now as my intention was not to upset you guys, but to try to let you see things from a different perspective.
Good luck with your local dealers, I have known most of the dealer network for many years & know that they will do whatever they can to help if you give them the chance.
Good luck with your endeavours, holidays & here's to as painless a fix as possible.
TJ, not "TJ"
